| Lead Service Designer || Hybrid NJ at Remote, Remote, USA |
| Email: [email protected] |
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From: Garima, TEK Inspirations LLC [email protected] Reply to: [email protected] J ob Title: Lead Service Designer Level: L5 Type of Role ( FTE long term position / Contract short term position): Contract Number of Resources needed:1 Interviewers and Interview Stages: GFT TA / GFT technical + cultural / Client Remote / Hybrid / Onsite Position: Hybrid Specific Location of the resource: NY/NJ Any Visa Restrictions US Citizens and/or Green Card holder Contracts Duration: 1 year Do candidates need to have specific industry experience Retail Banking experience required Key Responsibilities: Service Design Integration: Develop and implement service design frameworks that incorporate AI solutions to improve customer interactions and streamline processes. Cross-Functional Collaboration: Work closely with product managers, developers, and fellow designers to coordinate research activities, strategy sessions, ideation, and testing of new product and service concepts. User-Centered Solutions: Understand business objectives and user needs to create intuitive, user-centered solutions that align with technical and business requirements. Stakeholder Engagement: Influence stakeholders through compelling visual and verbal storytelling, gather and incorporate feedback, and foster alignment through strategic vision and creative innovation. Qualifications: Minimum 10+ years of total experience Leadership Experience Experience: 6-10 years in Service Design, Design Strategy, Human-Centered Design, or related fields, with a focus on integrating AI technologies. Analytical Skills: Strong analytical and quantitative skills; data-driven and results-oriented. Agile Methodology: Experience delivering with an agile methodology. Communication: Excellent written and oral communication skills, comfortable working with senior executives. Technical Proficiency: Familiarity with AI technologies and their application in service design. Keywords: artificial intelligence New Jersey New York Lead Service Designer || Hybrid NJ [email protected] |
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| 11:35 PM 05-Dec-24 |