| M365 Engineer at Culver City, California, USA |
| Email: [email protected] |
|
From: Pradeep, Scalable Systems [email protected] Reply to: [email protected] Hi, Greetings of the day! I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well. Job Title: M365 Engineer Location: Culver City, CA (Work from Office) Duration: Long Term Contract Key Responsibilities: 1. System Engineering: 50% Design, implement and manage M365 services in accordance with global and SPE security policy requirements. Responsible for the governance, risk and compliance (GRC) of the M365 platform. Monitor and troubleshoot M365 platform issues, ensuring optimal performance and availability. Manage outages, identify root cause analysis and resolve all M365 platform issues within allowed service levels. Proactively identify and remediate security risks pertaining to the platform and product suites. Develop and maintain documentation for M365 configurations, processes, and best practices. Collaborate with IT and business units to gather requirements and deliver tailored solutions that enhance productivity. Stay current with Microsoft 365 updates and features, recommending continuous improvements and new functionalities. Lead in cross-functional projects and contribute to strategic planning for future M365 initiatives. Develop key performance metrics to drive business value of IT. Conduct user training and provide technical support to ensure effective use of M365 tools. 2. IT Operations Support: 20% Primarily responsible for SPEs M365 tenant. Manage outages, identify root cause, and resolve all M365 issues within allowed service levels. Participate in the change control processes. Participate in the development of operational procedures and policies. Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments. Identify, resolve and escalate business issues as appropriate. Escalation point for operations support team. Manage after hours and on-call support. 3. Develop and maintain project plans for medium to large sized M365 projects: 15%4. Provide oral and written status reports to IT management and customers: 15% Thanks & Regards, Pradeep Sharma Email: [email protected] "Scalable Systems is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status." Keywords: information technology golang California M365 Engineer [email protected] |
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| 06:20 PM 06-Dec-24 |