| Microsoft Dynamics 365 Lead at Richmond, Virginia, USA |
| Email: [email protected] |
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From: Vikrama, Valiantiq [email protected] Reply to: [email protected] Job: Microsoft Dynamics 365 Lead Length: 12 months and can be extended Location: Richmond VA (Hybrid) Interview: 2 Video interviews Visa: Green Card, US Citizen Notes: The VDOT is doing a modernization of their MS Dynamics Environment and they are looking for a Sr MS Dynamics CRM Techno/ Functional Need to have 10/10 on Communication because you are working with the business (they dont have BAs) plus doing the technical work They said it is a Lead but this person will not be leading any other consultants, they are just leading their little section This is not exclusive to me, but we have a person on the team that can help This is a heads up from the Manager and people on our team. They said they just put it for approval through the system and it should be alive by Monday. So nothing is going to happen for a week or so. Dont want to hear about feedback etc I am not allowed to have layers. This person must directly be working with you. VDOT is looking for a D365 Lead to spearhead the deployment, customization, and management of Microsoft Dynamics 365 projects especially in the Customer Engagement (CE) module. This role involves leading the implementation, and continuous improvement of the CRM system to enhance business processes. The ideal candidate will have a strong background in Dynamics 365 CRM solutions, Dataverse, and the ability to translate business needs into technological solutions. Responsibilities: Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 solutions. . Serves as the primary point of contact and subject matter expert for all CRM development related issues, concerns, and needs. Expertise in Dynamics 365 Customer Engagement Customer Service and Power Apps/Automate development. Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#. Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage. Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes. Manage entity ownership; manage entity properties; understand system and custom entities Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions. Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows. Strong knowledge of Microsofts licensing model for Dynamics 365 and Power Platform. Adhere to best practices when implementing business solutions and define/refine a governance approach for the platforms use at VDOT. Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage. Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs. Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution. Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs. Contribute to improving our processes and policies within the Business Enablement Services program. Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator) Experience as a D365 Technical Lead Required 5 Years Experience with creating and managing of solution using Dynamics 365 CRM Customer Service. Required 8 Years Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365 Required 8 Years Custom development experience using .Net, JavaScript and C# Required 8 Years Experience with Power Platform and Dataverse Required 3 Years Experience with using standard & premium connectors with PowerApps and Power Automate Required 3 Years Experience in SharePoint Online, Microsoft 365 services Desired 3 Years Experience with DevOps in Power Platform/D365 Environments Desired 2 Years Thanks & Regards, Vikrama Rao Recruitment Executive- ValiantIQ Inc. "Searching Best Minds Searching Best Minds" Email: [email protected] P. 18032918038 F. 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| 10:38 PM 06-Dec-24 |