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100% INTERVIEW || Help Desk Technician || Worcester MA || at Worcester, New York, USA
Email: mdas@vyzeinc.com
https://shorturl.at/i6UrN
https://jobs.nvoids.com/job_details.jsp?id=1993477&uid=
From:

Manendra das,

VYZE INC

mdas@vyzeinc.com

Reply to:   mdas@vyzeinc.com

Hi

Hope you are doing great, Please go through the below job description and provide me your  consultant updated resume.

Help Desk Technician- 100% Interview

3 months+ contract 

Locations: - : Onsite- Worcester MA

Skype

End User Support Technician needed to respond to user questions, troubleshoot over the phone, and visit users to resolve issues. Completing Work Orders within ServiceDesk for helpdesk requests, new hires, PC rebuilds, etc.

DUTIES AND RESPONSIBILITIES 

Complete specific server checks

Completing Work Orders within ServiceDesk for helpdesk requests, new hires, PC setup, etc.

General support for IT department

New PC setups - desktops and notebooks

Application installations / troubleshooting - typically on client machines

Software upgrades

New software roll-outs

Hardware troubleshooting with some component repair

Telephony and handheld support

Printer/Copier/Scanner support

Participation in weekend/evening on-call rotation

Available to respond to cell/direct calls when off duty

Maintain Asset Inventories

Maintain defined best practices

Special assignments and projects as business dictates

SKILLS AND QUALIFICATIONS 

Able to multitask efficiently

Proficiency in internet searches for common error codes, problem symptoms

Experience setting up PCs including configurations, software installations, application of updates and patches

Experience with system backups

High School diploma and advanced studies in Information Systems or relevant work experience

Troubleshooting experience and knowledge of technical support (hardware, software, etc.)

Microsoft platforms, Apple iOS devices

Helpdesk experience a plus

Reliable and available to work a flexible schedule including nights and weekends

Must be orderly, organized and punctual

Must have attention to detail and focused concentration

Must be able to learn new tasks and complete tasks independently

Must be able to make timely decisions in the context of the workflow

Must possess strong organizational skills, ability to multi-task and responsiveness

Must be able to adhere to process protocol and must be able to apply established protocols in a timely manner.

Best Regards,

Manendra Das

Technical Recruiter,

VYZE INC. (An E-Verified Company),

Phone: 1 571-370-4887

24718 Tribe Square #306, Dulles VA 20166

Email
mdas@vyzeinc.com

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Keywords: information technology golang Massachusetts Virginia
100% INTERVIEW || Help Desk Technician || Worcester MA ||
mdas@vyzeinc.com
https://shorturl.at/i6UrN
https://jobs.nvoids.com/job_details.jsp?id=1993477&uid=
mdas@vyzeinc.com
View All
01:57 AM 07-Dec-24


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