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local to texas: Remote: New Opening: State of Texas is looking for ITIL Process / ITSM Consultant at Austin, TX at Austin, Texas, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1998094&uid=

Hi

Hope you are doing well!!!      

Currently, we have an opening for ITIL Remedy/ServiceNow Developer
our direct Client: Texas Health and Human Services Commission.
The position details are given below. If you are interested, please send your updated resume, and let me know the best time for short discussion. 

JOB ID: 529501255

Position: ITIL Remedy/ServiceNow Developer

Duration: 9+ Months (with the possibility of extension)

Location: Austin TX (Remote)

Job Description

ITIL Remedy/ServiceNow integrator. We are looking for a Service Management Process owner to provide leadership and develop and manage projects which promote IT Service Management principles and guide Infrastructure and Operations maturity
using Service Management methods. 

II.  CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

8

Required

Experience with ITSM and ITIL governance processes.

8

Required

Ability to think and act both strategically and tactically and know when to apply each type of action.

8

Required

Very strong communication skills: oral, written, presentation and facilitation.

8

Required

Technical understanding with ability to translate into business concepts.

8

Required

IT Service Management knowledge beyond theory. He/she has held roles which implement IT best practices.

8

Required

Credibility and trust; ideally has earned the respect of IT managers and other business managers at all levels.

8

Required

The ability to bring together and work with a team of people with varied backgrounds business analysts, technical experts, process owners - to articulate and remedy service level issues.

8

Required

A good understanding of IT Outsourcing and Managed Services.

8

Required

Statistical, numerical and analytical principles and processes.

8

Required

Innovative thinking with service quality, and its improvement, within limits of costs and business direction.

8

Required

Adhere to Project Management best practices

8

Required

Experience with ITSM service tools, ServiceNow, and Remedy.

5

Preferred

Proficient in the use of Remedy On Demand

4

Preferred

IT Service Management certification ITIL V3 or V4

4

Preferred

PMP Certification

4

Preferred

Business Process Engineering

4

Preferred

Technical Writing/Formal documentation skills

4

Preferred

Experience with ServiceNow in use with supporting external business partners. Experience with Cloud service provider AWS.

3

Preferred

Training experience

1

Preferred

Experience with ServiceNow security operations. Experience with DevOps tools (Jira, Gitlab, etc.)

Thanks & Warm Regards  

Shivani Singh

IT Recruiter 
| DatamanUSA,
LLC | Email: [email protected]

720-248-3218 (Primary) | Website: 
www.datamanusa.com

linkedin.com/in/shivani-singh-769aa7249

6890S Tucson Way Suite 100 Centennial, CO 80112 USA

SBA Certified 8(a) SDB, DBE, MBE, WOSB and SWOMBA Company

GSA Schedule 70 and Master Contracts with many states and local government Agencies

Vendor on ITS43StaffAugCat1 -  IT Services - Staff Augmentation Full Service Contractors

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Here 

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Keywords: information technology Colorado Idaho Texas
local to texas: Remote: New Opening: State of Texas is looking for ITIL Process / ITSM Consultant at Austin, TX
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1998094&uid=
[email protected]
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03:35 AM 10-Dec-24


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