| Local To Texas only: Remote: New Opening: State of Texas is looking for ITIL Process / ITSM Consultant at Austin, TX at Austin, Texas, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1998816&uid= Local to Texas Hi Hope you are doing well!!! Currently, we have an opening for ITIL Process / ITSM Consultant our direct Client: Texas Health and Human Services Commission. The position details are given below. If you are interested, please send your updated resume, and let me know the best time for short discussion. JOB ID: 529501255 Position: ITIL Process / ITSM Consultant Duration: 9+ Months (with the possibility of extension) Location: Austin TX (Remote) Job Description ITIL Remedy/ServiceNow integrator. We are looking for a Service Management Process owner to provide leadership and develop and manage projects which promote IT Service Management principles and guide Infrastructure and Operations maturity using Service Management methods. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Experience with ITSM and ITIL governance processes. 8 Required Ability to think and act both strategically and tactically and know when to apply each type of action. 8 Required Very strong communication skills: oral, written, presentation and facilitation. 8 Required Technical understanding with ability to translate into business concepts. 8 Required IT Service Management knowledge beyond theory. He/she has held roles which implement IT best practices. 8 Required Credibility and trust; ideally has earned the respect of IT managers and other business managers at all levels. 8 Required The ability to bring together and work with a team of people with varied backgrounds business analysts, technical experts, process owners - to articulate and remedy service level issues. 8 Required A good understanding of IT Outsourcing and Managed Services. 8 Required Statistical, numerical and analytical principles and processes. 8 Required Innovative thinking with service quality, and its improvement, within limits of costs and business direction. 8 Required Adhere to Project Management best practices 8 Required Experience with ITSM service tools, ServiceNow, and Remedy. 5 Preferred Proficient in the use of Remedy On Demand 4 Preferred IT Service Management certification ITIL V3 or V4 4 Preferred PMP Certification 4 Preferred Business Process Engineering 4 Preferred Technical Writing/Formal documentation skills 4 Preferred Experience with ServiceNow in use with supporting external business partners. Experience with Cloud service provider AWS. 3 Preferred Training experience 1 Preferred Experience with ServiceNow security operations. Experience with DevOps tools (Jira, Gitlab, etc.) Thanks & Warm Regards Shivani Singh IT Recruiter | DatamanUSA, LLC | Email: [email protected] 720-248-3218 (Primary) | Website: www.datamanusa.com linkedin.com/in/shivani-singh-769aa7249 6890S Tucson Way Suite 100 Centennial, CO 80112 USA SBA Certified 8(a) SDB, DBE, MBE, WOSB and SWOMBA Company GSA Schedule 70 and Master Contracts with many states and local government Agencies Vendor on ITS43StaffAugCat1 - IT Services - Staff Augmentation Full Service Contractors Click Here -- Keywords: information technology Colorado Idaho Texas Local To Texas only: Remote: New Opening: State of Texas is looking for ITIL Process / ITSM Consultant at Austin, TX [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1998816&uid= |
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| 07:38 PM 10-Dec-24 |