ITIL Remedy ServiceNow integrator 100% remote but location is Austin,TX at Austin, Texas, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2002343&uid= From: Anurag, tekinspirations [email protected] Reply to: [email protected] Hey Check this urgent role ITIL Remedy/ServiceNow integrator 3 reference Location :- 100% remote but location is Austin,TX Candidate must be have TX DL ITIL Remedy/ServiceNow integrator. We are looking for a Service Management Process owner to provide leadership and develop and manage projects which promote IT Service Management principles and guide Infrastructure and Operations maturity using Service Management methods. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Experience with ITSM and ITIL governance processes. 8 Required Ability to think and act both strategically and tactically and know when to apply each type of action. 8 Required Very strong communication skills: oral, written, presentation and facilitation. 8 Required Technical understanding with ability to translate into business concepts. 8 Required IT Service Management knowledge beyond theory. He/she has held roles which implement IT best practices. 8 Required Credibility and trust; ideally has earned the respect of IT managers and other business managers at all levels. 8 Required The ability to bring together and work with a team of people with varied backgrounds business analysts, technical experts, process owners - to articulate and remedy service level issues. 8 Required A good understanding of IT Outsourcing and Managed Services. 8 Required Statistical, numerical and analytical principles and processes. 8 Required Innovative thinking with service quality, and its improvement, within limits of costs and business direction. 8 Required Adhere to Project Management best practices 8 Required Experience with ITSM service tools, ServiceNow, and Remedy. 5 Preferred Proficient in the use of Remedy On Demand 4 Preferred IT Service Management certification ITIL V3 or V4 4 Preferred PMP Certification 4 Preferred Business Process Engineering 4 Preferred Technical Writing/Formal documentation skills 4 Preferred Experience with ServiceNow in use with supporting external business partners. Experience with Cloud service provider AWS. 3 Preferred Training experience 1 Preferred Experience with ServiceNow security operations. Experience with DevOps tools (Jira, Gitlab, etc.) Thanks and Regards, Headquarters : 13573 Tabasco Cat Trail, Frisco, TX 75035 Anurag Singh Sr. Technical Recruiter TEK Inspirations Pvt. Ltd. | Email: [email protected] Linkedin: https://www.linkedin.com/in/anurag-singh-3401ba277/ Disclaimar : This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited, To remove your email address permanently from future mailings, please send REMOVE to [email protected]. Keywords: information technology Texas ITIL Remedy ServiceNow integrator 100% remote but location is Austin,TX [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2002343&uid= |
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03:46 AM 11-Dec-24 |