| Urgent Hiring on :: Certified ServiceNow System Administrator :: Austin,Texas (Onsite) at Austin, Texas, USA |
| Email: [email protected] |
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From: Sankhi Tudu, Vyze Inc [email protected] Reply to: [email protected] Position: Certified ServiceNow System Administrator Location: Austin/TX- Onsite Duration: 12 Months MOI: Skype Candidates Linked URL is mandatory to provide at the time of Submission itself. Current Texas Residents Only | RFR017BFY25 | Closes 12/12/24 I. DESCRIPTION OF SERVICES Texas Department of Information Resources requires the services of 1 Developer/Programmer Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Developer/Programmer Analyst 3, Applications/Software Development and the specifications outlined in this document for the Texas Department of Information Resources. All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Department of Information Resources and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Department of Information Resources will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). This is an in-office, Austin role, you will serve as a ServiceNow developer supporting the Information Technology Services team to build out functionality in a newly configured ServiceNow instance to meet the business needs for ITS and other agency departments/teams. The ideal candidate will have a strong background in ServiceNow development, including experience with ITSM ServiceNow modules. This role involves designing, developing, and implementing ServiceNow solutions to enhance our IT service management processes. In this role, you will: Design, develop, and configure ServiceNow solutions, including customizations and enhancements as the program grows. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Assist in the documentation of processes, workflows, and technical configurations. Work with Subject Matter Experts to develop and maintain ServiceNow workflows, scripts, business rules, UI policies, and client scripts. Integrate ServiceNow with other enterprise systems using REST/SOAP APIs and other integration methods. Lead and participate in unit testing and ensure quality standards are met. Assist in development of upgrade plans and procedures. Provide support for ServiceNow-related issues, troubleshooting, and resolving problems as needed. Defines and manages the roles and access privileges of individual users and devices to a variety of applications to prevent unauthorized access. Participate in the development of ServiceNow best practices, standards, and guidelines. Stay updated with the latest ServiceNow features, releases, and industry trends. Required Qualifications: 5+ years in ServiceNow configuration and development experience with ITSM, ITAM and/or equivalent Basic understanding of developing customized application using the ServiceNow App Engine module including implementation of the data model, user experience components, logic and automation, and security Deep functional and technical knowledge of the ServiceNow configuration and implementation Functional knowledge and implementation experience of IT Asset Management (ITAM) frameworks and demonstrated project management skills and experience working directly with customers and clients Expert knowledge of ServiceNow performance, availability monitoring, and analysis as well as configuration management Ten (10) years of professional experience working in information technology operations, support, or a related field. Four (4) or more years of professional experience administering the ServiceNow platform. ServiceNow Certified System Administrator. Preferred Qualifications: Experience designing, implementing, and managing ServiceNow ITSM processes Experience designing, implementing an ITIL and/or Agile processes and methods. A strong understanding and proficiency in ServiceNow platform administration, including configuration, customization and scripting. Experience with ServiceNow ITSM or ServiceNow ITOM. Experience designing, implementing and managing connectors and integrations from ServiceNow to other platforms and information sources. Preference for one of the following certifications: ServiceNow Implementation Specialist Certifications (preferably including Service Mapping or Service Management) ITIL Foundation. ITIL Managing Professional or other ITIL advanced certification. Knowledge, Skills, and Abilities: Knowledge of the ServiceNow platform, architecture, functionality, and best practices. Knowledge of the principles, best practices, and techniques of system delivery and operations management. Knowledge of the broad scope of work management, Agile delivery and best practices for deployment lifecycle, build and integration testing, deployment and rollback. Knowledge of ITSM systems. Knowledge of ITIL best practices and methods. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/ Preferred Experience: 10 Years Required Professional experience working in information technology operations, support, or a related field: 8 Years Required With ServiceNow configuration and development experience with ITSM, ITAM and/or equivalent: 8 Years Required Deep functional and technical knowledge of the ServiceNow configuration and implementation: 8 Years Required Expert knowledge of ServiceNow performance, availability monitoring, and analysis as well as configuration management: 5 Years Required Functional knowledge and implementation experience of IT Asset Management (ITAM) frameworks and demonstrated project management skills and experience working directly with customers and clients: 4 Years Required Professional experience administering the ServiceNow platform: 3 Years Required Understanding of developing customized application using the ServiceNow App Engine module including implementation of the data model, user experience components, logic and automation, and security: 3 Years Required ServiceNow Certified System Administrator: 5 Years Preferred Experience designing, implementing, and managing ServiceNow ITSM processes: 5 Years Preferred Experience designing, implementing an ITIL and/or Agile processes and methods: 5 Years Preferred A strong understanding and proficiency in ServiceNow platform administration, including configuration, customization and scripting: 5 Years Preferred Experience with ServiceNow ITSM or ServiceNow ITOM: 5 Years Preferred Experience designing, implementing and managing connectors and integrations from ServiceNow to other platforms and information sources. Keywords: user interface information technology Texas Urgent Hiring on :: Certified ServiceNow System Administrator :: Austin,Texas (Onsite) [email protected] |
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| 07:54 AM 11-Dec-24 |