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Looking (On-Site) || Application Server Deployment & Administration || Urbana, MD (onsite) at Urbana, Ohio, USA
Email: [email protected]
From:

Gaurav,

Quantum World IT

[email protected]

Reply to:   [email protected]

Greeting,

I hope all is well with you

For the following, Quantum World IT is seeking the best consultant profile.

Please respond with your most recent resume if you are considering new opportunities.

Looking (On-Site) || Application Server Deployment & Administration || Urbana, MD (onsite)

Role name:

Engineer

Role Description:

Roles & ResponsibilitiesManages the process to restore normal service operation as quickly as possible to minimize the impact to business operations in 24*7 Environment.Effectively manage the lifecycle of all incidents and to restore IT services for users or customers as quickly as possible when an interruption takes place.Resource takes full ownership and accountability for the business functional issues within the IT organization and ensure smooth follow ups with the vendor and seek on time resolution and provide to end users.Effective Triaging / Communication with external Vendors and manage operational relationship with the vendors.Ensure the closure of all resolved and end-user confirmed Incident records.Manage implementation of applied fixes.Conduct monthly service review meetings with Vendor.Produce monthly MI and track repetitive issue as problems.Maintain knowledge base to apply workaround to restore the service as soon as possible.Required SkillsExperience in handling 3rd party applications.Excellent communication skillsVendor management experienceExtensive knowledge of Incident Management LifecycleITIL foundation V 3.0/ V 4.0Required Technical Skill Set : ITIL V 3.0/ITIL V 4.0.Good to HaveProblem ManagementKnowledge Management** Mandatory to work from office only

Competencies:

Application Server Deployment & Administration

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Had ever worked with TCS in Past (Required filed) (Contract/Full Time)

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Gauarv Kumar

Phone: +1 8053915957

Email: [email protected]

Quantum World Technologies Inc.

4281 Katella Ave, Suite #102 Los Alamitos CA 90720 USA

Keywords: information technology California Idaho Maryland Michigan
Looking (On-Site) || Application Server Deployment & Administration || Urbana, MD (onsite)
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09:08 PM 12-Dec-24


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