| servicenow at Remote, Remote, USA |
| Email: viswa@diasoftwaresolutions.com |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2008502&uid= From: viswatejalakshmi, diasoftwaresolutions.com viswa@diasoftwaresolutions.com Reply to: viswa@diasoftwaresolutions.com Hi, I hope this message finds you well! I am reaching out to you on an exciting Direct client opportunity with one of our clients. Can you please go through the requirements and let me know if you are interested in this position Job Title: Servicenow Location: Hybrid, 701 W. 51st, Austin, Texas 78751 Duration: 7+ Months JOB DESCRIPTION: ITIL Remedy/ServiceNow integrator. We are looking for a Service Management Process owner to provide leadership and develop and manage projects which promote IT Service Management principles and guide Infrastructure and Operations maturity using Service Management methods. Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Actual Years Experience Years Experience Needed Required/ Preferred Skills/Experience 8 Required Experience with ITSM and ITIL governance processes. 8 Required Ability to think and act both strategically and tactically and know when to apply each type of action. 8 Required Very strong communication skills: oral, written, presentation and facilitation. 8 Required Technical understanding with ability to translate into business concepts. 8 Required IT Service Management knowledge beyond theory. He/she has held roles which implement IT best practices. 8 Required Credibility and trust; ideally has earned the respect of IT managers and other business managers at all levels. 8 Required The ability to bring together and work with a team of people with varied backgrounds business analysts, technical experts, process owners - to articulate and remedy service level issues. 8 Required A good understanding of IT Outsourcing and Managed Services. 8 Required Statistical, numerical and analytical principles and processes. 8 Required Innovative thinking with service quality, and its improvement, within limits of costs and business direction. 8 Required Adhere to Project Management best practices 8 Required Experience with ITSM service tools, ServiceNow, and Remedy. 5 Preferred Proficient in the use of Remedy On Demand 4 Preferred IT Service Management certification ITIL V3 or V4 4 Preferred PMP Certification 4 Preferred Business Process Engineering 4 Preferred Technical Writing/Formal documentation skills 4 Preferred Experience with ServiceNow in use with supporting external business partners. Experience with Cloud service provider AWS. 3 Preferred Training experience 1 Preferred Experience with ServiceNow security operations. Experience with DevOps tools (Jira, Gitlab, etc.) Keywords: access management information technology golang servicenow viswa@diasoftwaresolutions.com http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2008502&uid= |
| viswa@diasoftwaresolutions.com View All |
| 09:33 PM 12-Dec-24 |