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Immediate hiring for Principal Engineer, Mobile Chat Experience with Conversational AI || Hybrid || Principal Engineer, Mobile Chat Experience with Conversational AI || Contract at Johnston, Rhode Island, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2010263&uid=

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We are seeking a Principal Engineer to lead the design,
development, and implementation of a cutting-edge mobile chat application for
our banking customers. This role will focus on integrating voice capabilities
and agentic, action-oriented bots to deliver a seamless, intelligent, and
intuitive Conversational AI experience. You will work closely with product
managers, UX designers, data scientists, and engineering teams to redefine how
customers interact with the bank, leveraging AWS Lex for natural language
understanding and voice interfaces.

Title : Principal Engineer, Mobile Chat Experience
with Conversational AI

Domain - Mobile Chat Experience with Conversational
AI

Work Location - Johnston , RI /Dallas ,TX Hybrid

Key Responsibilities:

1. Technical Leadership

- Architect and develop scalable, secure, and highly
responsive mobile chat applications using Amazon Lex.

- Define and drive the technical vision for conversational
AI capabilities, ensuring alignment with the banks digital strategy.

- Guide engineering teams through all phases of development,
including prototyping, implementation, and deployment.

2. Conversational AI Development

- Design and integrate voice interaction capabilities for
natural and seamless communication.

- Develop and refine action-oriented bots capable of
executing banking tasks like payments, transfers, and account queries.

- Partner with data scientists to leverage machine learning
models for enhanced customer intent understanding and personalization.

- Integrate **Amazon Connect** to enable seamless escalation
to human agents and real-time conversational context management.

3. Cloud-Based Solutions

- Utilize AWS services such as Lambda, DynamoDB, and S3 to
enhance application scalability and functionality.

- Ensure smooth integration between Amazon Lex, Connect, and
other AWS tools for a cohesive solution.

4. Innovation and Continuous Improvement

- Identify emerging technologies and trends in
conversational AI and voice interfaces to ensure the product remains at the
forefront of innovation.

- Implement robust testing frameworks to continuously
improve the accuracy, performance, and reliability of the chat application.

5. Collaboration and Stakeholder Management

- Work closely with product managers and UX teams to
translate business requirements into technical solutions.

- Collaborate with cross-functional teams, including backend
services, data engineering, and compliance, to ensure seamless integration.

- Communicate effectively with stakeholders, providing
regular updates on progress, challenges, and opportunities.

6. Mentorship and Knowledge Sharing

- Mentor junior engineers, fostering a culture of learning,
innovation, and collaboration.

- Conduct code reviews and establish best practices for
development and deployment.

Mandatory skills

-
Knowledge of
banking or
fintech domain and familiarity with regulatory considerations.

-
Experience with action-oriented bots capable of
real-time banking transactions.

-
Understanding of voice interface usability, including technologies like ASR
(Automatic Speech Recognition) and TTS (Text-to-Speech).

-
Strong grasp of secure coding practices, data privacy, and accessibility
standards.

Desired/ Secondary skills

-
Bachelors or Masters degree in Computer Science, Engineering, or a related
field.

-
10+ years of experience in software engineering, with a focus on mobile
applications and AI-driven solutions.

-
Proven expertise in developing and deploying chatbots, voice interfaces, or
conversational AI platforms.

-
Hands-on experience with
Amazon
Lex for natural language understanding and Amazon Connect for contact
center solutions.

-
Strong knowledge of programming languages such as
Java, Kotlin, Swift, Python, or JavaScript.

-
- Expertise in designing and deploying
AI/ML models and integrating them with chat
applications

--

Keywords: artificial intelligence machine learning user experience sthree information technology golang Rhode Island Texas
Immediate hiring for Principal Engineer, Mobile Chat Experience with Conversational AI || Hybrid || Principal Engineer, Mobile Chat Experience with Conversational AI || Contract
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2010263&uid=
[email protected]
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01:53 AM 13-Dec-24


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Location: Johnston, Rhode Island