| Salesforce Support Analyst at Remote, Remote, USA |
| Email: [email protected] |
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From: rajkumar, NITYA Software Solutions Inc. [email protected] Reply to: [email protected] Hi, I hope you are doing well. I am Raj from NITYA Software Solutions Inc. I've included below the job description, please let me know if you are interested, and reply with one updated resume, which I've expected. Role: Salesforce Support Analyst Resolve assigned cases following documented incident management life cycles processes Perform system/data security related to profiles, groups, sharing rules and permission sets Point and click configuration to optimize page layouts, flows, profiles, users, fields, objects Meet individual and team goals and service levels Move data changes through a standardized migration life cycle following industry best practices Perform analysis in the identification and resolution of integrated data - Data Integrity Work with other teams in the resolution of issues that span multiple applications and/or platforms Complete multiple service cases a day and coordinate with Support lead for prioritization of tasks in agile/kanban model Provide production support as part of the Salesforce Agile Sprint deployment team Document and maintain procedures resolving the recurring incidents. Perform daily, weekly and monthly data maintenance processes - Refresh cycle Provide a superior customer experience in all interactions with internal and external customers Thank you, Rajkumar EMAIL ID:[email protected] NITYA Software Solutions Inc. Keywords: access management Idaho Salesforce Support Analyst [email protected] |
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| 04:55 PM 13-Dec-24 |