| Client Relationship Manager with telecom domain - Remote (EST) at Remote, Remote, USA |
| Email: [email protected] |
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Hi, Please go through below job role and do let me know if you have any resume:- Top 3 must haves o Customer relationship management o Strong sales knowledge o Good understanding of telecom OSS-BSS and Products Proven experience as a Client Relationship Manager. Proven track record of meeting and exceeding targets Background in customer service industry knowledge is a plus Experience tracking relevant KPIs (e.g. customer satisfaction) A customer-oriented attitude Excellent communication and negotiation skills Problem-solving aptitude Ability to work well with a team Responsibilities Build relationships with key employees among customers Create plans to address client's business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team upsell or cross sell services and products Ensure both the company and clients adhere to contract terms Study competition to find new ways to retain customers -- Keywords: information technology golang [email protected] |
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| 08:56 PM 13-Dec-24 |