| Project Manager- Atlanta, Local Only with ServiceNow Certification at Atlanta, Georgia, USA |
| Email: [email protected] |
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From: Rohit Yadav, Code Infotek Inc [email protected] Reply to: [email protected] Title: Project Manager Position Type: contract Location: Atlanta or MSP Onsite Flexibility: Hybrid 1 week on 1 week offsite EAD, OPT ,GC Or H4EAD Interview : Video Responsibilities: The Project Manager defines job requirements for project planning, scheduling, monitoring, reporting, and implementing project and/or interrelated programs activities. The job progression identifies responsibilities ranging from providing support for small to medium projects to development of strategic or tactical operational plans. The projects in scope for application role family are any development, support, and maintenance of existing applications or new development work. The projects in scope for infrastructure role family are ongoing maintenance and upgrade / migration of infrastructure assets. '-Leads project planning, scheduling, monitoring, and reporting activities for small to medium projects. -Facilitates needs assessment and the development of recommended project control solutions to be used for planning, scheduling, and tracking projects through integration of various PM tools. -Determines, monitors, and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risks. -Plans, schedules, monitors, and reports on activities related to the project. -Controls project requirements, scope, and change management issues. -Establishes appropriate metrics for measuring key project criteria. -Manages changes in operational plan. -Develops project control and reporting procedures and manages changes in operational plan. -Undertakes status review meetings among project team members and clients. -Typically manages a project with a team size of approximately 7 FTEs. ' -Determines client requirements and translates requirements into operational plans. -Identifies and assembles the appropriate blend of resources to meet project needs and requirements; manages sub-contractors. -Creates communication plans, ensuring that appropriate information is exchanged key stakeholders. -Typically manages a project with a team size of around 15 FTE. ' -Plans, directs, and coordinates cross-functional team activities to manage and implement project and/or interrelated projects from contract/proposal initiation to final operational stage. -Leads the project team(s) in determining client requirements and translating requirements into operational plans. -Ensures adherence to legally binding requirements and client's long-term goals. -Facilitates status review meetings among project team members and clients. -Facilitates the creation of communication plans, ensuring that appropriate information is exchanged among key stakeholders. -Identifies and recommends contingency measures. -Typically manages a project with multiple streams having a team size of approximately 50 -80 FTEs Qualifications: Associates degree 5 or more years of experience as a Project Manager in an Agile software development environment 1 or more years of experience supporting ServiceNow 1 or more years of experience with IT Service Management / ITIL Deep product knowledge of the ServiceNow Platform Demonstrated ability to run ServiceNow Automated Test Framework test suites and tests and identify root cause of failures Effectively and professionally communicate with management, internal staff and customers as well as demonstrate sound judgment/reasoning skills Ability to work independently to achieve exceptional results Demonstrated ability to deliver quality work on time and translate planning into action Demonstrated ability to prioritize work on multiple efforts to ensure timely delivery WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) ITIL v3 or v4 Certifications ServiceNow CSA Certification Responsibilities: Act as ServiceNow Product SME ensuring deep knowledge of ongoing product changes delivered by the vendor and champion how the organization uses them. Work with Product Owner to manage the product backlog and roadmap Use deep ServiceNow product knowledge to lead the requirements gathering process with customers, process teams, product owner, and internal development team ensuring that ServiceNow capabilities are being leveraged as designed by the vendor. Elicit and create initial epics/features and elaborating into user stories that clearly describe the functional and non-functional requirements Deliver business requirements via artifacts such as epics, features, stories, acceptance criteria, process flows / diagrams, etc. Document requirements using the right level of detail for the development, quality assurance, and support team members. Clarify requirements and update use cases / user stories as needed throughout the software development life cycle. Assist in the development of project definitions, cost/benefit and risk analysis, work plans, estimates, progress reports, and presentations. Utilize ServiceNow Automated Test Framework to perform testing and identify root cause of failures to identify defects and ensure issues are resolved before promoting updates to production Coordinate User Acceptance Testing with customers Works with stakeholders to drive adoption Assess training needs for product changes and create / maintain training materials Monitor and triage the support queue and route items as needed Manage support for ServiceNow incidents, problems, and standard / support requests Document and maintain ServiceNow knowledge articles for support and use of the platform Act as release manager for regular releases, upgrades, and patches including communication of changes to stakeholders Review and analyze ServiceNow vendor release notes for upgrades and patches to identify the impact to current system use and ITSM processes and communicate to the ITSM Process Owners / Managers and stakeholders Act as ITSM process coordinator for the team for processes assigned ensuring the team adheres to process and policy Produce scheduled and ad hoc reports as necessary and assist customers with their reporting needs Practices safety conscious behaviors in all processes and procedures. Thanks & Regards... Rohit Yadav !! Code Infotek Inc Technical Recruiter 11350 Random Hills Rd. Suite 800 Fairfax, VA 22030 Web: www.codeinfotek.com Keywords: active directory information technology green card Virginia Project Manager- Atlanta, Local Only with ServiceNow Certification [email protected] |
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| 02:24 AM 14-Dec-24 |