| Opening for Systems Administrator II Location: Seattle WA (Onsite) Rate: $50-hr on C2C (No negotiable fix rate) Visa: Any visa is fine at Seattle, Washington, USA |
| Email: [email protected] |
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From: Rahman, Webster Tech Solutions INC [email protected] Reply to: [email protected] Position: Systems Administrator II Location: Seattle WA (Onsite) Rate: $50/hr on C2C (No negotiable fix rate) Visa: Any visa is fine Experience Level: 5 to 7 years required Job Summary: The Systems Administrator II is responsible for the installation, configuration, and maintenance of the global IT infrastructure. This position requires advanced knowledge of IT hardware and software. This role participates in system provisioning and maintenance that is consistent with company requirements and industry best practices. This position reports to the Regional IT Field Services Delivery Director. The role holder will oversee the day-to-day operations, remaining in close communications with both the Regional Service Delivery Director and other IT and outsource partnership teams, building and maintaining strong relationships with local customers and business leaders. This role will be focused on providing IT support to a Business Unit. WHAT YOU WILL BRING TO THE ORGANIZATION: Research and apply appropriate solutions to a vast array of technical issues. Recommend, schedule, and perform software and hardware improvements, upgrades, patches and configurations. Conduct research on emerging products, services, protocols, and standards in support of systems implementations, business continuity needs and development efforts. Develop, document, and maintain polices & procedures for GMS Systems Infrastructure. Practice asset management including maintenance of inventory and technical specifications. Manage end user accounts, permissions, access rights in accordance with best practices regarding privacy and security. Provide technical support within the expected service level agreement for MACs and Windows devices. Ability to schedule and work during non-business hour maintenance windows (nights and weekends). Support mobile technology and devices (iOS and Android) Provide executive and white glove support. Provide audio visual support and training as needed. Deliver outstanding customer service and a positive customer experience. Build strong relationships with key business partners and meet with them on recurring basis to ensure that SLAs and customer service-related targets are achieved. Proactively review open incidents and requests daily to determine if the right course of action is being taken while also seeking opportunities for a white glove approach. Ensure compliance with published security plans and standards. Collaborate with Service Delivery Partner Lead technical meetings with local customers to address business critical technical issues and develop corrective/preventative actions. Responsible for aiding in own self-development and receptive to any training made available by the company. Travel may be required but limited. SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE: The ideal candidate will have direct experience implementing, managing, and troubleshooting the following technologies: Apple OS and Windows Environments Microsoft Azure Microsoft o365 Products Microsoft Teams Rooms and supporting in room technology Neat, Yealink Print solutions Uniflow, Papercut Adobe Cloud Products Intune Service Now Design applications Solidworks, Keyshot Cisco Routers. Firewalls, WiFi Controllers, & Access points Polycom Video Conferencing Devices Education A Technical Degree and 5-7 years of experience working as a Systems Administrator Technical certifications are a plus. ITIL Foundation certification preferred. Desired Cisco Network Engineering certifications (CCNA, CCNP, or equivalent) Advanced understanding of LAN,'WAN concepts and the ability to troubleshoot network related issues. Advanced understanding of the desktop computing environment, including Windows 10 & 11, Mac O/S, and MS Office Products (Word, Excel, Outlook, PowerPoint). Proficiencies: Excellent interpersonal and communication skills Written and verbal English fluency required. Keywords: information technology microsoft Washington Opening for Systems Administrator II Location: Seattle WA (Onsite) Rate: $50-hr on C2C (No negotiable fix rate) Visa: Any visa is fine [email protected] |
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| 03:29 AM 14-Dec-24 |