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Local to DMV area as per DL || Senior Business Analyst (ServiceNow)(Must have Healthcare industry) || USC & GC at Industry, Texas, USA
Email: [email protected]
CareFirst

Job Title

Senior Business Analyst (ServiceNow)
(
Must have Healthcare industry background
)

Location

Primarily remote, once a month onsite
in Reston, VA
. Candidates must reside in the DMV area.

Duration

12 months contract-to-hire

Rate

$55

Candidate Status Requirement

USC & GC

Interview Process

2 round video interview

Project Summary

looking for a Senior Business Analyst to support the implementation of ServiceNow platform.

Essential Functions

They are looking for a traditional Business Analyst who can support the Product Owner with user story creation and facilitating the completion of features by collaborating with stakeholders and technical teams. CareFirst has completed the implementation of ServiceNows Customer Service Module and will be implementing the ITSM module next.

Top Five Skills Required

Bachelors degree and 5+ years of experience as a Business Analyst (In lieu of a bachelor's degree, plus 4 years of experience)

Experience implementing ServiceNow with basic understanding of Web Service architecture for ServiceNow integrations.

Experience with any workflow mapping tools (Prefer Visio, would consider others such as Lucidchart, Miro, etc.)

Experience with any SAAS Reporting tools (FEP uses Tableau and Cognos. Power BI and other similar tools should be considered as well)

Healthcare industry background

Nice to have skills

Experience with MS Visio

Any Agile related certifications

Experience with ServiceNow ITSM or Customer Service modules.

Education

Bachelor's

Regards,

Steve Williams

Technical Recruiter

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Keywords: business intelligence information technology green card microsoft Virginia
Local to DMV area as per DL || Senior Business Analyst (ServiceNow)(Must have Healthcare industry) || USC & GC
[email protected]
[email protected]
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08:12 PM 16-Dec-24


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