| Software Support Analyst at Remote, Remote, USA |
| Email: [email protected] |
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| From: rajkumar, NITYA Software Solutions Inc. [email protected] Reply to: [email protected] Hi, I hope you are doing well. I am Raj from NITYA Software Solutions Inc. I've included below the job description, please let me know if you are interested, and reply with one updated resume, which I've expected. Role: Software Support Analyst Provides technical support via telephone, email and chat. Educates customers on the use of products. Assists in testing new and enhanced products. Accurately records and maintains incidents in accordance with department standards. Champions customer issues from feedback stage through delivery of solution. Assists Development and Implementation staff in resolving product issues. Validates and reports customer submitted bug reports. Participates in department team meetings. Assists in special projects and other duties as assigned. Thank you, Rajkumar EMAIL ID:[email protected] NITYA Software Solutions Inc. Keywords: access management Idaho Software Support Analyst [email protected] |
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| 04:25 PM 17-Dec-24 |