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Immediate hiring for Cloud Operations and Support Engineer || Remote || Contract at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2023821&uid=

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Below is the job description for you, please go through it
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Title: Cloud Operations and Support Engineer

Remote(anywhere in US EST Time zone)

** Shift work:
Tentative schedule is 6pm - 6am. Resources will work a rotating schedule of 3
days on/3 days off.

** Remote: All work must be performed within Continental US.

Description:

The Health and Human Services Delivery Center Cloud
Operations Center and Support Engineer will be responsible for providing
maintenance and support activities including but not limited to monitoring,
troubleshooting, compliance, and optimization of the agency level
cloud environments including Azure and AWS.

Responsibilities include the following:

- Serves as the primary contact for all agency cloud
operations-related queries and issues.

- Provides after-hours support to ensure the seamless
operation of agency cloud services.

- Creates, modifies, and deletes cloud alerts to monitor
system performance.

- Monitors application workloads to ensure optimal
performance.

- Proactively detects problems, manages events, and handles
notifications and escalations.

- Manages Major Incident Management (MIM) for agency
priority 1 incidents, including coordination, documentation, root cause
analysis (RCA), and notifications.

- Implements automated remediation for recurring incidents.

- Updates agencys hosting and design documents as needed.

- Manage activity documentation and approval chains for both
agency-specific and enterprise activities.

- Resolves agency cloud security alerts, ensures
compliance with security requirements, and monitors certificate expiration and
renewals.

- Implements agency security controls according to
organizational standards.

- Performs agency patch management on cluster environments
including Azure Kubernetes Service clusters (AKS) and Kubernetes versions.

- Develops and monitors automated advanced sequences.

- Conducts file-level restorations as needed .

- Identifies cost-saving opportunities, monitors, remediates
excessive resource expenditures, and escalates cost-related issues.

- Implements billing and cost management tags for better
resource allocation.

- Maintains IT Service Management Knowledge Base portal for
reporting and investigation.

- Develops detailed management procedural manuals for each
agency.

Requirements:

- Must pass an extensive background check.

- 3-5 years of experience as a System Engineer and/or Cloud
Engineer with hands on experience dealing with implementation, security, and
standards/best practices in a cloud environment including Azure and AWS.

- In depth knowledge of networking as well as the
connectivity to AWS and/or Azure (via Direct Connect and/or ExpressRoute)

- Hands on experience with Microsoft Azure and Amazon Web
Services (AWS) cloud services.

- Administrator certifications in Azure and/or AWS
(Preferred)

- Strong working knowledge of Azure and/or AWS

- Ability to work closely with multiple diverse delivery
center and its agencies while anticipating their needs and exceeding their
expectations.

- Consistently demonstrate strong organizational,
communication, change management, and problem-solving skills.

- Strong knowledge of all cloud technologies and the ability
to keep abreast and deep technical understanding of current and emerging
technologies.

- Proven operational experience with large Enterprise
environments.

- Excellent communication skills both oral and written to
clearly communicate with clients.

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Keywords: information technology golang
Immediate hiring for Cloud Operations and Support Engineer || Remote || Contract
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2023821&uid=
[email protected]
View All
08:03 PM 18-Dec-24


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