| Deskside support - New York, NY - Onsite at York, New York, USA |
| Email: [email protected] |
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From: Mahesh Kumar, KK Associates LLC [email protected] Reply to: [email protected] Hi, we have below job opportunity with one of our clients. If you have any matching profiles please get in touch with me Role name: | Engineer | Role Description: | Candidate must have 4 - 6 years of hands-on experience to support the End User ServicesShould be customer centric and understand the Service Desk (SD) support function. Worked in the SD support function will be preferred.Candidate should be proficient in written and verbal English to provide the required IT services.Candidate must be ready to provide the support over the Phone Calls and Deskside support, as needed.Resolve Incidents and Service Requests tickets associated with EUC equipment, EUC software, IT applications, provide break/fix support, advice and assist to Customer Users, as needed.Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking.Mobile Device Management provides support to mobile devices, such as smartphones and tablets as well as desktop devices such as engineering workstations.Leverage Customers EUC Mobile Device Management Tools to enable secure and remote support and operations.Certification: Any relevant certification (Preferred). | Competencies: | Desktop Management - Infrastructure Services (IS), IT IS_Service Desk | Experience (Years): | 4-6 | Essential Skills: | Candidate must have 4 - 6 years of hands-on experience to support the End User ServicesShould be customer centric and understand the Service Desk (SD) support function. Worked in the SD support function will be preferred.Candidate should be proficient in written and verbal English to provide the required IT services.Candidate must be ready to provide the support over the Phone Calls and Deskside support, as needed.Resolve Incidents and Service Requests tickets associated with EUC equipment, EUC software, IT applications, provide break/fix support, advice and assist to Customer Users, as needed.Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking.Mobile Device Management provides support to mobile devices, such as smartphones and tablets as well as desktop devices such as engineering workstations.Leverage Customers EUC Mobile Device Management Tools to enable secure and remote support and operations.Certification: Any relevant certification (Preferred). | Desirable Skills: | Candidate should have VIP support experience. | Country: | United States | Branch | City | Location: | NEW YORK 1, NY NEW YORK New York, NY | Keywords: | Deskside support | Email is the best way to reach me if I missed your call Regards, Mahesh Kumar KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Email: shetty.m @kksoftwareassociates.com Web: www.kksoftwareassociates.com Keywords: information technology New York Ohio South Dakota Texas Deskside support - New York, NY - Onsite [email protected] |
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| 09:53 PM 18-Dec-24 |