| Urgent Need New Role Oracle ERP Coordinator for Itasca IL hybrid 3 days onsite position...!!! at Itasca, Texas, USA |
| Email: [email protected] |
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From: Aniket Arya, Cloud Think Tech Inc [email protected] Reply to: [email protected] Hi, I hope you are doing good. Job title: Oracle ERP Cordinator Location : Itasca IL ( hybrid 3 days onsite) Notes :Technical person who worked in ERP space but may not need to do hands on work. Work with offshore and client facing. No coding or development 8-10 years Job Description- Role Responsibilities:- 1. Maintenance Planning and Execution: o Lead the planning and execution of activities involving Oracle ERP, OBIEE, Oracle Apps, Infrastructure o Collaborate with clients to define maintenance requirements and service deliverables. 2. Technical Leadership: o Utilize your technical expertise in Oracle ERP, OBIEE, Oracle Apps, Infrastructure to provide guidance to the team. o Work closely with developers, system administrators, and technical experts to address issues and optimize the applications. 3. Client Communication: o Maintain effective and transparent communication with clients regarding maintenance status, issue resolution, and service improvements. o Conduct regular service review meetings with clients to ensure their needs are met. 4. Resource Allocation: o Allocate resources, including support personnel and tools, to meet maintenance requirements. o Monitor workload and performance of the support team, making adjustments as needed. o Extensive experience working in Onsite-Offshore model o Prepare and update maintenance documentation for reference. 5. Continuous Improvement: o Identify opportunities for process improvement and optimization of maintenance procedures. o Implement best practices and industry standards to enhance the quality of support services. 6. Documentation: o Maintain detailed records of maintenance activities, incident reports, and problem resolutions. o Prepare and update maintenance documentation for reference. Qualifications and Skills: Proven experience as a Technical Onsite Coordinator Manager for Oracle Stack like Oracle ERP, Oracle Apps, OBIEE . Strong technical background with expertise in Oracle ERP, Oracle Apps, OBIEE ITIL certification is a plus. Excellent Technical Onsite coordinator/management skills, including the ability to manage maintenance activities with a focus on SLAs and client satisfaction. Excellent communication and client-facing skills. Experience with incident and problem management processes. Thanks & Regards Aniket Arya Sr. Recruitment Manager CloudThink Tech Inc E: [email protected] Website: https://cloudthinktech.com/ Address: 10301 Northwest FWY STE 314, Houston TX, 77092 Keywords: Illinois Texas Urgent Need New Role Oracle ERP Coordinator for Itasca IL hybrid 3 days onsite position...!!! [email protected] |
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| 12:09 AM 19-Dec-24 |