| Urgent requirement Chatbot Developer : Malvern, PA and WALTHAM, MA (Onsite) at Waltham, Massachusetts, USA |
| Email: [email protected] |
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From: Nitish Kumar, Quantum World Technologies Inc [email protected] Reply to: [email protected] Hello Hope you are doing well today!!! Position: Chatbot Developer Location: Malvern, PA and WALTHAM, MA (Onsite) Duration: Long term Contract Job Description: Role name: | Designer | Role Description: | Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions. Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas. Creative thinking of users conversational journey with a bot. Thinking of different ways in which a user can speak with a Human or Bot agent. Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding. Develops mockups, flows, redlining and other creative prototyping related items. Operates with a customer first mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints | Competencies: | Digital : Chatbots / Conversational Agents, Digital : Conversational Experience (CX) | Experience (Years): | 6-8 | Essential Skills: | Introduction to KORE.ai, SmartAssist, IVR Technologies Familiarity with chatbots, voice enabled devices, or other conversational channels. Storyteller and editorial mindset with an ability to predict audience preferencesConversation Journey building experience mandatory Experience on Kore.ai, Rasa, Google Dialogflow is preferred. | Desirable Skills: | Excellent communication and writing skills. Exceptional creative thinking, writing and persona building skills 7+ years experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, inContent development roles. Innovative thinker with the ability to come up with creative solutions. Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors | Thanks & Regards, Nitish Kumar Sr. Technical Recruiter Quantum World Technologies Inc [email protected] Contact No: 8055742738 Keywords: artificial intelligence Massachusetts Pennsylvania Urgent requirement Chatbot Developer : Malvern, PA and WALTHAM, MA (Onsite) [email protected] |
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| 08:19 PM 24-Dec-24 |