Need Cisco IVR Developer at Cisco, Illinois, USA |
Email: [email protected] |
From: Arbaz Qureshi, Scalable Systems [email protected] Reply to: [email protected] Role name: | IVR Developer | Role Description: | Cisco Contact Center IVR Developer | Competencies: | IT IS_CNS_Contact Center_Cisco | Experience (Years): | 6-8 | Essential Skills: | 4+ years of experience in DTMF IVR application development in CVP (Contact Center) / Relevant technologies include but are not limited to:-Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (Java), Call Studio GUI, Apache Tomcat, etc. Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SOLServer) Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS, Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop) Experience in Voice BOT development (Google Dialogflow, Microsoft etc) is nice to have Experience in Analysis of speech, speech repair and fine tuning of NLU is a plus Understanding of AWS, Google Cloud and Microsoft Azure | Desirable Skills: | 4+ years of experience in DTMF IVR application development in CVP (Contact Center) / Relevant technologies include but are not limited to:-Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (Java), Call Studio GUI, Apache Tomcat, etc. Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SOLServer) Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS, Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop) Experience in Voice BOT development (Google Dialogflow, Microsoft etc) is nice to have Experience in Analysis of speech, speech repair and fine tuning of NLU is a plus Understanding of AWS, Google Cloud and Microsoft Azure | Country: | United States | Branch | City | Location: | TCS - Iselin, NJ(South) MOUNT LAUREL MOUNT LAUREL, NJ | Keywords: | DTMF IVR application development, Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (Java), Call Studio GUI, Apache Tomcat, Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SOLServer) | Keywords: information technology microsoft New Jersey Need Cisco IVR Developer [email protected] |
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08:58 PM 26-Dec-24 |