| Product Owner Philadelphia, PA HYBRID at Philadelphia, Pennsylvania, USA |
| Email: [email protected] |
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Title: Product Owner Location: Philadelphia, PA Job Description Summary Core Responsibilities Serve as the first point of contact for our products and platform requests to truly understand the needs and business drivers prior to solutioning Gather input and employ empathy and design thinking to define scalable product concepts and solutions by deep knowledge of internal and external customers. Work closely with our engineering organization to prioritize and execute defining, building, and implementing key platform features and services that drive a forward-looking and scalable platform. Collaborate with cross-functional product and business teams to launch new services, features and enhancements and champion the aiQ platform. Lead internal and cross-business working sessions. Write user stories, drive grooming sessions, and prioritize the backlogs of multiple products and programs. Solicit constant feedback from users of the platform to inform the roadmap and feed continuous improvement Support our data instrumentation and analytics strategy, including collection and analysis of KPIs across products Preferred Qualifications: Product Experience - 3-5 years of relevant experience in digital product management, human-centered design, agile methodologies, Strong understanding of chatbot technologies, conversational AI, and natural language processing (NLP). Knowledge of user experience (UX) design principles for conversational interfaces. Familiarity with chatbot platforms (e.g., Dialogflow, Microsoft Bot Framework etc.). Technical background or understanding of software development processes. Experience in customer service, e-commerce, or other chatbot-driven industries. Teamwork strong collaboration skills with experience in bringing together cross- functional teams Consensus Builder influences partners with diverse points of view and builds consensus. Communication - Excellent communication and presentation skills; clearly articulates concepts, ideas, and solutions Big Picture Mindset the ability to zoom in and out of details and balance both technical and strategic demands. Experience with Agile methodologies and tools (e.g., Jira, Confluence). Organizational and Management Skills able to breakdown and track complex projects, to integrate input from multiple sources, and to identify and track dependencies across projects. High Adaptability - Quickly understands new complex systems and processes Execution-oriented - knows the art of the MVP. Breaks down the work into phases, ships experiences, studies how customers react, and iterates Product Definition creates clear, detailed, and concise user stories with acceptance criteria to convey concepts and ideas to the cross functional Agile team. Roadmaps and Releases manages release plans and roadmaps to convey delivery plans to all stakeholders. Data Driven - loves numbers and charts and understands the story they are telling. Ability to analyze data and translate insights into actionable strategies. -- Keywords: artificial intelligence user experience information technology Pennsylvania Product Owner Philadelphia, PA HYBRID [email protected] |
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| 03:27 AM 27-Dec-24 |