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Cisco Contact Center IVR Developer :: TCS - Iselin, NJ(South) MOUNT LAUREL MOUNT LAUREL, NJ at Iselin, New Jersey, USA
Email: [email protected]
From:

Ashutosh Mishra,

Teamware Solutions

[email protected]

Reply to:   [email protected]

Role : Cisco Contact Center / IVR Developer

Competencies:            IT IS_CNS_Contact Center_Cisco

Experience (Years):     6-8

Essential Skills:            4+ years of experience in DTMF IVR application development in CVP (Contact Center) / Relevant technologies include but are not limited to:-Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (Java), Call Studio GUI, Apache Tomcat, etc. Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SOLServer) Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS, Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop) Experience in Voice BOT development (Google Dialogflow, Microsoft etc) is nice to have Experience in Analysis of speech, speech repair and fine tuning of NLU is a plus Understanding of AWS, Google Cloud and Microsoft Azure

Desirable Skills:           4+ years of experience in DTMF IVR application development in CVP (Contact Center) / Relevant technologies include but are not limited to:-Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (Java), Call Studio GUI, Apache Tomcat, etc. Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SOLServer) Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS, Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop) Experience in Voice BOT development (Google Dialogflow, Microsoft etc) is nice to have Experience in Analysis of speech, speech repair and fine tuning of NLU is a plus Understanding of AWS, Google Cloud and Microsoft Azure

Country:          United States

Branch | City | Location:         TCS - Iselin, NJ(South)

MOUNT LAUREL

MOUNT LAUREL, NJ

--

Ashutosh Mishra | Executive Talent Acquisition  
linkedin.com/in/ashutosh-mishra-allahabadi

Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd

2838 E. Long Lake Road Suite 210, Troy, MI 48085

D : 

+1 2143909326,

 ashutosh.m

@twsol.com

www.teamwaresolutions.net 

Keywords: information technology microsoft Michigan New Jersey
Cisco Contact Center IVR Developer :: TCS - Iselin, NJ(South) MOUNT LAUREL MOUNT LAUREL, NJ
[email protected]
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07:23 PM 27-Dec-24


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Location: Iselin, New Jersey