| Looking Remote || Conversational designer || (Remote) at Remote, Remote, USA |
| Email: [email protected] |
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From: Gaurav, Quantum World IT [email protected] Reply to: [email protected] Greeting, I hope all is well with you For the following, Quantum World IT is seeking the best consultant profile. Please respond with your most recent resume if you are considering new opportunities. Looking Remote || Conversational designer || (Remote) Job Description: Role name: | Designer | Role Description: | Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions. Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas. Creative thinking of users conversational journey with a bot. Thinking of different ways in which a user can speak with a Human or Bot agent. Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding. Develops mockups, flows, redlining and other creative prototyping related items. Operates with a customer first mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints | Competencies: | Digital : Chatbots / Conversational Agents, Digital : Conversational Experience (CX) | Experience (Years): | 6-8 | Essential Skills: | Introduction to KORE.ai, SmartAssist, IVR Technologies Familiarity with chatbots, voice enabled devices, or other conversational channels. Storyteller and editorial mindset with an ability to predict audience preferencesConversation Journey building experience mandatory Experience on Kore.ai, Rasa, Google Dialogflow is preferred. | Desirable Skills: | Excellent communication and writing skills. Exceptional creative thinking, writing and persona building skills 7+ years experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, inContent development roles. Innovative thinker with the ability to come up with creative solutions. Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors | Country: | United States | Please enter the following information is needed for submission and share your visa and Photo id Position Applied for | | Candidate Full Name [As per Passport] | | Contact Number Primary & Secondary | | Email ID | | Current Location | | LinkedIn | | Work Authorization | | Had ever worked with TCS in Past (Required filed) (Contract/Full Time) | | Are you comfortable for on-site | | Had you gotten covid vaccination doses | | Rate expectation | | Gauarv Kumar Phone: +1 8053915957 Email: [email protected] Quantum World Technologies Inc. 4281 Katella Ave, Suite #102 Los Alamitos CA 90720 USA Keywords: artificial intelligence information technology California Idaho Looking Remote || Conversational designer || (Remote) [email protected] |
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| 07:54 PM 27-Dec-24 |