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Conversational AI Engineer at Malvern, Pennsylvania, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2042529&uid=

From:

Venkat Gayam,

iTech US Inc

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Reply to: [email protected]

Greetings from iTech US Inc.!

We have an urgent requirement for you and the details are as follows

Job Title: Conversational AI Engineer

Location: Malvern PA/ Waltham MA

Duration: 6+ Months

(Implementation/Prime Vendor Partner: TCS)

Job Details:

Need Strong profile as Conversational AI Engineer with 8+yrs IT exp.

Job Description:

Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions.

Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas.

Creative thinking of users conversational journey with a bot.

Thinking of different ways in which a user can speak with a Human or Bot agent.

Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding.

Develops mockups, flows, redlining and other creative prototyping related items.

Operates with a customer first mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints

Essential Skills:

Introduction to KORE.ai, SmartAssist, IVR Technologies

Familiarity with chatbots, voice enabled devices, or other conversational channels.

Storyteller and editorial mindset with an ability to predict audience preferences

Conversation Journey building experience mandatory

Experience on Kore.ai, Rasa, Google Dialogflow is preferred.

Desirable Skills:

Excellent communication and writing skills.

Exceptional creative thinking, writing and persona building skills

7+ years experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles.

Innovative thinker with the ability to come up with creative solutions.

Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors

Kindly fill the below details as it is required while submitting it to the client:

Full Name (Legal):

Contact No:

Alternate Contact No:

E-mail ID:

Work Authorization:

Current Location:

Former Employee of TCS (Yes/NO):

Relocation (Y/N):

LinkedIn URL:

Education Details (Specialization/University/Passed out year)

Bachelor's Degree:

Master's Degree:

Keywords: artificial intelligence information technology Idaho Massachusetts Pennsylvania
Conversational AI Engineer
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2042529&uid=
[email protected]
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10:53 PM 27-Dec-24


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Location: Malvern, Pennsylvania