| Job Description || Cisco Contact Center || Iselin, NJ || C2C at Center, Colorado, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2042785&uid= From: Rajeev, Mobcoder [email protected] Reply to: [email protected] Hi, Hope you are doing well!! We do have an urgent opening for the below position. Please find the job description below for your reference. Would appreciate it if you could share your updated resume along with the expected rate. Job Title: Cisco Contact Center Location : Islelin, NJ Durations: 12+ Months Responsibility:- 10 yrs. in the contact centre domain with a variety of technologies and contexts (e.g. Telephony, call recording, routing, reporting, IVR, CTI, IPT, WFM etc.) 5 yrs. experience with Cisco Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), and Cisco Unified Communications Manager (CUCM) 3 yrs. in planning and development of large contact centre infrastructure including design, integration, deployment, and upgrading Broad network exposure: routing, switching, VOIP, MPLS, SIP, etc. (ideal) Java development, ability to write and understand Java code (Required) Very strong knowledge of Ciscos contact centre infrastructure products and technologies (e.g. UCCE, CUCM, CVP, etc. more specifically ICM scripting and CVP studio) Strong knowledge in the contact center domain and the multiple products/features available on the market (forecasting tools, call recording, dialers, etc) Good knowledge of the various communications protocols, such as TCP-IP, Ethernet and routing protocols Good knowledge of Windows server/PC environments (Active Directory, DNS, DHCP, backup tools) Strong understanding of broader network, security, and enterprise implications of the contact centre design. Thanks & Regards .. Rajeev Gupta Senior IT Recruiter Mobcoder IT Solutions LLC [email protected] || LinkedIn Profile Houston, TX 77064- USA Please Note: Due to high volume of calls, I may miss your call, *Email is the better way to reach me* Keywords: information technology New Jersey Texas Job Description || Cisco Contact Center || Iselin, NJ || C2C [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2042785&uid= |
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| 12:14 AM 28-Dec-24 |