| Oracle Platform Manager at Oracle, Arizona, USA |
| Email: [email protected] |
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From: Shubham sharma, VyzeInc [email protected] Reply to: [email protected] Oracle Platform Manager Need local candidate to Dallas, TX Job Details The Oracle Cloud Platform Manager is accountable to ensure the delivery and orchestration of operational service activities for Galderma's Oracle ERP Cloud application landscape. Coordinates and mobilizes internal resources and external 3rd party services for the effective delivery and operational performance of the services/applications in scope ensuring continuous improvement and compliance with internal standards. Key Responsibilities: Manages Oracle Cloud application operational activities in cooperation with Client IT and service providers. Operational activities include application patching and scheduled upgrade end to end readiness and execution and engaging and coordinating with other application teams to ensure minimal impacts to Oracle platforms. Communication of maintenance, planned and unplanned downtime is delivered a timely and streamlined manner. Is responsible to ensure optimal service availability and service performance of Oracle applications (Fusion Cloud, OIC and Oracle EBS WMS Is accountable for platform maintenance and upgrades and ensuring standard change management processes are followed. Is responsible for incident management and ensuring restoration of services within agreed SLA, business impact analysis and prioritization working with Client IT teams and service providers Supports major incidents and critical situation resolution and is accountable for finding root causes of incidents in collaboration with the responsible 3rd party supplier (define workarounds, known errors and root cause analysis) Defines the level and type of monitoring, ensuring that all customer interactions are under control and correct support is provided in close collaboration with Client IT and business users. Is accountable for the fulfillment of service requests within the agreed SLAs and collaborating with IT Managers (Service Owners) to define/evolve the Service Catalog. Preferred Experience and Skills: Bachelors Degree in IT or Business or similar Five (5) or more years of professional experience in a similar position, across multi functions and business processes including Finance and Supply Chain functions 2 -3 years IT Service Management experience in a Cloud ERP setting Experienced in cloning SAS experience Experience in a fast-paced environment, commitment to execution in a rapidly changing and evolving global environment Strong written and verbal communication skills Ability to communicate with and influence senior leaders, as well as ability to establish new relationships quickly Strong time and work management capabilities, prioritize key business peaks Collaborative, yet able to operate independently; self-motivated/driven yet able to lead and influence in a matrixed environment Experience in managing and leading diverse and virtual teams (not as a line manager) Keywords: information technology Texas Oracle Platform Manager [email protected] |
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| 12:26 AM 28-Dec-24 |