| Quadient Technical Architect at Remote, Remote, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2044946&uid= From: Arun kumar, yochana IT [email protected] Reply to: [email protected] Quadient Technical Architect Cincinnati, OH onsite Contract Minimum Mandatory Skills Quadient ICM, Inspire Designer, interactive, scalar Desired Skills Quadient Messenger, CCM Post-Processing Knowledge Job Description: Quadient Technical Architect should have 10+ years of expertise on Customer Communication Management (CCM). Must possess a diverse set of skills and knowledge to effectively suggest and manage complex to simple projects that enhance organizations interact with their customers across various communication channels. Resource Must have strong Understanding of the software solutions used for customer communication management such as Quadient Inspire Flex & Evolve, OpenText Exstream or similar tools that facilitate omnichannel communication (email, SMS, social media, etc.). Have strong Implementation Knowledge on Scalar jobs, postprocessing, OnDemand , archival and multi-recipient Provide guidance on Quadient environment setup, tool configurations, etc. matching Enterprise standards so the product can be scalable for future needs Knowledge of customer experience strategies and customer journey mapping, which helps in understanding the touchpoints and the type of communication required at each stage. Should have Knowledge & Ability to leverage data analytics to understand customer behaviors and preferences to tailor communications effectively. Familiarity with JSON, XML, CSV, Database, MySql, DBF, Fixed Lenghth files, AFP, PS etc would help customer data engagement across different platforms. Scaler Knowledge in integrating CCM systems with other enterprise tools like MuleSoft, Salesforce, NAS, SFTP etc. ensuring seamless data flow and functionality. Excellent verbal and written communication skills are essential for interacting with stakeholders, vendors, and team members. Should have Understanding of the business impacts of communication strategies and the ability to align projects with broader business goals. Responsible for Designer/Interactive template optimization, including review of templates to identify anything that appears to be setup incorrectly Maintain current relevant knowledge of user design trends, standards, and techniques Knowledge on ICM, Program deployment process with Change set/Packages, manual/automated is highly recommended Must be able to import forms from the current legacy system to Quadient Inspire Keywords: information technology Ohio Quadient Technical Architect [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2044946&uid= |
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| 04:47 AM 31-Dec-24 |