| [Staffing] ORACLE BRM SENIOR DEVELOPER (Support) at Miami, Florida, USA |
| Email: [email protected] |
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Greetings Vendors.. Role: ORACLE BRM SENIOR DEVELOPER (Support) Experience: 12+ (Hybrid) Location: Miami, FL preferred or Dallas, TX (eventually onsite daily; upfront 2-3 x in office a week) OT = 15 hrs per week, 1x a month or none at all (OT will not be a regular occurrence; however, this assignment will involve On-call support so candidates should be ready for On-call support over weekends and holidays.) Standard laptop BGV fully cleared **Note : Oracle BRM implementation experience; Oracle BRM Feature development and or Oracle BRM support experience needed.** Top Must Haves: 1. Technical expertise in Oracle Billing and Revenue Management (BRM) 2. Problem solving and troubleshooting skills 3. Communication and Collaboration Oracle BRM (Billing and Revenue Management) 24x7 Support Engineer key responsibilities: 1. **Round-the-Clock Monitoring**: Continuously monitor the BRM system to detect and address issues promptly, ensuring minimal downtime 2. **Incident Management**: Respond to and resolve incidents and service requests within agreed service levels, providing timely updates to stakeholders 3. **System Maintenance**: Perform regular maintenance tasks such as patching, upgrades, and performance tuning to keep the system running smoothly 4. **Troubleshooting and Problem Resolution**: Diagnose and resolve technical issues, working closely with other IT teams and vendors as needed 5. **Data Integrity and Security**: Ensure the integrity and security of customer data, implementing necessary measures to protect against data breaches and loss 6. **Documentation**: Maintain detailed documentation of incidents, resolutions, system configurations, and procedures to ensure knowledge sharing and continuity 7. **User Support and Training**: Provide support and training to end-users, helping them navigate and utilize the BRM system effectively 8. **Performance Monitoring and Optimization**: Continuously monitor system performance and implement optimizations to enhance efficiency and reliability 9. **Compliance and Reporting**: Ensure compliance with regulatory requirements and prepare regular reports on system performance and incidents 10. **Collaboration**: Work collaboratively with cross-functional teams to implement new features, enhancements, and integrations Team player- collaborate with offshore team in India to ensure 24X7 support -- Thanks and Regards, CONNECTING MINDS | Harry Melvin Technical Recruiter Contact Number : +1-(408)-884-2056 www.cloudious.com USA | Canada | India | UK | Australia| Dubai Business Hall of Fame, Cloudious LLC Best of San Jose - 5 consecutive years 2019, 2020, 2021, 2022, 2023 & 2024 | -- Keywords: information technology Florida Texas [Staffing] ORACLE BRM SENIOR DEVELOPER (Support) [email protected] |
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| 09:41 PM 03-Jan-25 |