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[Staffing] ORACLE BRM SENIOR DEVELOPER (Support) at Miami, Florida, USA
Email: [email protected]
Greetings Vendors..

Role: ORACLE BRM SENIOR DEVELOPER (Support)
Experience: 12+ (Hybrid)
Location: Miami, FL preferred or Dallas, TX (eventually onsite daily; upfront 2-3 x in office a week)

OT = 15 hrs per week, 1x a month or none at all (OT will not be a regular occurrence; however, this assignment will involve On-call support so candidates should be ready for On-call support over weekends and holidays.)
Standard laptop
BGV fully cleared

**Note : Oracle BRM implementation experience; Oracle BRM Feature development and or Oracle BRM support experience needed.**

Top Must Haves:
1. Technical expertise in Oracle Billing and Revenue Management (BRM)
2. Problem solving and troubleshooting skills
3. Communication and Collaboration

Oracle BRM (Billing and Revenue Management) 24x7 Support Engineer key responsibilities:

1. **Round-the-Clock Monitoring**: Continuously monitor the BRM system to detect and address issues promptly, ensuring minimal downtime

2. **Incident Management**: Respond to and resolve incidents and service requests within agreed service levels, providing timely updates to stakeholders

3. **System Maintenance**: Perform regular maintenance tasks such as patching, upgrades, and performance tuning to keep the system running smoothly

4. **Troubleshooting and Problem Resolution**: Diagnose and resolve technical issues, working closely with other IT teams and vendors as needed

5. **Data Integrity and Security**: Ensure the integrity and security of customer data, implementing necessary measures to protect against data breaches and loss

6. **Documentation**: Maintain detailed documentation of incidents, resolutions, system configurations, and procedures to ensure knowledge sharing and continuity

7. **User Support and Training**: Provide support and training to end-users, helping them navigate and utilize the BRM system effectively

8. **Performance Monitoring and Optimization**: Continuously monitor system performance and implement optimizations to enhance efficiency and reliability

9. **Compliance and Reporting**: Ensure compliance with regulatory requirements and prepare regular reports on system performance and incidents

10. **Collaboration**: Work collaboratively with cross-functional teams to implement new features, enhancements, and integrations

Team player- collaborate with offshore team in India to ensure 24X7 support

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Thanks and Regards,

                                    CONNECTING

MINDS
|
    Harry Melvin

    Technical Recruiter

    Contact Number : +1-(408)-884-2056

www.cloudious.com

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 Cloudious LLC

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Keywords: information technology Florida Texas
[Staffing] ORACLE BRM SENIOR DEVELOPER (Support)
[email protected]
[email protected]
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09:41 PM 03-Jan-25


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Location: Miami, Florida