| Need Locals to NJ Candidates Only Help Desk Analyst - Application Support (750209) at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2055692&uid= Hi Greetings from Canopy One Solutions, Please go through below requirement if you are comfortable, please share your updated resume to my email id: [email protected] Need Locals to NJ Candidates Only Position: Help Desk Analyst - Application Support (750209) Location: Essex County NJ Onsite 5 Days / Week and Eventually, this will move to a hybrid; 3 days onsite, 2 days remote rate:$30 on C2C In-person Interview Only Experience: 10+ NOTE: Need Passport number and LinkedIn ID and please do mention Current Location and Visa of candidate while sending the Profile. Note: Candidates will initially need to work onsite 5 days/ week. Eventually, this will move to a hybrid; 3 days onsite, 2 days remote Excellent Communication Skills Required. Note 35-hour work week. We are seeking a motivated and detail-oriented contractor to provide application support to our users. Training will be given to provide CRM Dynamics 365 User Assistance. The ideal candidate will have help desk experience and a strong background in CRM Dynamics 365, assisting users with their daily operations while providing exceptional customer service. Key Responsibilities: Provide first-line support to users of CRM Dynamics 365, addressing inquiries and troubleshooting issues related to daily operations. Assist customers with portal renewal registrations, ensuring a smooth and efficient process. Maintain a friendly and professional demeanor while communicating with users, fostering positive relationships. Collaborate with team members to share knowledge and strategies for resolving user issues. Document user interactions and resolutions, contributing to a comprehensive knowledge base. Manage multiple tasks efficiently in a fast-paced environment, prioritizing requests based on urgency. Conduct basic training sessions for users on CRM functionalities and best practices. Demonstrate independence in problem-solving while being a supportive team player. Resolving help desk tickets for various computer and user-related issues. Qualifications: Proven help desk experience, preferably in a CRM environment. Familiarity with CRM Dynamics 365 and its functionalities. Strong troubleshooting skills and the ability to analyze and resolve user issues effectively. Excellent communication skills, both verbal and written. Detail-oriented with a focus on accuracy and quality in all tasks. Ability to multitask and prioritize effectively in a dynamic environment. A friendly, responsible attitude and a commitment to providing outstanding user support. Background in Windows 11, including system navigation and troubleshooting. Experience in network troubleshooting and resolving connectivity issues. Question 2 What is your candidate's email address Question 3 Where does your candidate currently reside (City & State) Question 4 If your candidate resides more than 1 hour from the Client site, will your candidate relocate for the position Question 5 Is your candidate available for a Round 1, in-person interview Skill | Years Used | Last Used | Help Desk Required 4 Years | Windows 10/11 Required 4 Years | Word, Excel Required 4 Years | Basic Network troubleshooting Required 3 Years | CRM Dynamics 365 Highly desired 1 Years | SharePoint Online Nice to have 1 Years | Thank you and Kind Regards Ravi Kumar US IT Recruiter | Talent Acquisition LinkedIn: https://www.linkedin.com/in/ravikumar-danda-89a1a523b/ Email: d .ravikumar @canopyone.com Web:www.canopyone.com -- Keywords: information technology golang Idaho New Jersey Need Locals to NJ Candidates Only Help Desk Analyst - Application Support (750209) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2055692&uid= |
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| 04:08 AM 07-Jan-25 |