| Looking for Looker Developer--Irving, TX/ Temple Terrace, FL/ Alpharetta, GA(Hybrid Model) at Irving, Texas, USA |
| Email: [email protected] |
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Hi, My name is Arshad. I'm recruiting for a great opportunity that we have for a successful Telecommunication Company in Irving, TX. The job description is noted below! If you are interested in applying to this opportunity, please provide the best number to contact you and your availability to chat further on this. It would be great if you could also send across your updated resume and rate expectation for your next role. Job Title: Looker Developer Job ID: VZGTJP00055981 Job Location: Irving, TX/ Temple Terrace, FL/ Alpharetta, GA Duration: 06 Months Contract JOB DESCRIPTION: Must Have: SQL Looker (LookML) GCP Cloud Teradata Need: Analytic Skill, Minimum Supervision Nice to Have: 1. Tableau 2. Qlik Panel Interview: SQL Test during Interview. Situational based Interview. Video Interview. 2 rounds of Interviews The VCG Data & Analytics Hub - Reporting COE team is looking to hire a Business Data Analyst to deliver value to the Verizon organization through business intelligence reporting and deep analytics by driving insights to actions. The team manages the analysis and insights for new and existing Verizon customers across all Omni channels including online (desktop & mobile), chat, and call centers. This full-time role will be responsible for developing and building reporting solutions, guiding data-driven decisions and recommending Next Best Actions, analyzing Customer journey touchpoints, driving personalization of behavioral insights, cross-channel analytics, segmentation, assessment of overall impact for use cases and help define, refine, and measure business outcomes to transform customer experience. The Business Data Analyst will focus on developing, automating and deriving insights from Analytics and Reporting Tools such as Tableau/Qlik/Adobe dashboards, storytelling new customer insights with UI/UX visualizations and maintaining or enhancing existing reports. This will also be an opportunity to build and track campaigns, data-driven use cases, opt-in rates, conversion rates, channel engagement KPIs, empowering stakeholders to optimize channel experiences, championing efforts to optimize revenue, conversion, improve customer satisfaction and expense reduction of a Fortune Fifteen company. Responsibilities: Collaborate and partner with Digital and Omni channel stakeholders to identify analytics and reporting requirements and baseline metrics prior to executing new use cases Develop Digital KPIs and reporting dashboards in Tableau/Qlik/Looker to measure, analyze and report trends on App and Web Engagement, App Adoption, Digital Channel Hops and E2E CX journey metrics with path analysis, cohort segmentation, SQL automation. Source and analyze data from various data repositories, validate data for consistency, and partner with IT teams to ensure data integrity and KPI calculations Stitch together data from multiple channels to formulate a complete customer journey 360 view. Create and deploy actionable dashboards for business owners to gauge performance and assist with omni channel optimization decisions such as CX KPIs, NPS, Revenue, Churn, Call-in Rate Develop VCG Reporting visualizations to highlight insights on opportunities to reduce journey fallout, channel hops, post digital assisted contact rate and optimizing human interactions Stakeholder scorecards and dashboards with executive leadership to gain alignment and promote usage and maintain consistent KPI definitions in Collibra for Data Governance Perform A/B Testing, measure success metrics of new releases over existing flows, run simulations for Omni insight personalization, holistically analyze end-to-end journey paths Correlate, interpret and summarize scorecard reports for Omni, Assisted and Cross-Channel metrics and quantify business outcomes for data-driven campaigns and business performance. What were looking for... Youll need to have Bachelors degree or four or more years of work experience. Six or more years of relevant work experience. Ability to create complex SQL queries to pull data from relational and non-relational data sources like Teradata, Google Cloud Platform (GCP)/BigQuery, Hadoop/HIVE SQL and EDW. Data visualization skills and good experience using Tableau/Looker/Qlik to develop reports Experience conducting research or analysis and managing projects for multiple stakeholders. A/B Testing experience and KPI measurements for deriving insights from customer behavior and data patterns from Omni channels Even better if you have A Bachelors Degree or Masters degree in business, marketing, information systems, analytics/business intelligence, engineering, mathematics, statistics, behavioral sciences or other relevant technical discipline. Six or more years of professional work experience within analytics and dashboards Prior experience with BI Tools or Analytics platforms such as Adobe Analytics, Google Analytics and visualization tools like Tableau/Qlik/Looker etc Analytical skills and problem solving skills with capability and experience connecting sales/operational/channel data between multiple data sources to develop queries, analyze data and generate insights. Prior experience in Customer Experience, Digital and Assisted Channel Analytics, NPS Scorecards, Dashboard Reporting, KPIs, customer journey cross-channel analytics is a plus Statistical background with ML algorithms and tools such as R/Python/Spark, Deep Learning techniques or other advanced analytics tools. Any prior exposure to AI/Machine Learning and some high-level understanding of ML models or data science model metrics to generate insights Note: As a part of Client Offer; every candidate needs to have Cleared Drug Test and most recent 7 years of cleared Background Check About Pyramid Consulting, Inc. Incorporated in 1996, Pyramid Consulting, Inc. is a US-based global software solutions company, a pioneer in providing professional services and delivering business solutions. You can learn more about our firm by going to: http://www.pyramidci.com/staffing-home . Please feel free to call me anytime and let me know the best time to reach out to you to discuss this opportunity in more details.. . | Arshad Shaik Associate Manager Resourcing [email protected] I +1 (678) 922-1463 Pyramid Talent I www.pyramidci.com | | -- Keywords: artificial intelligence machine learning user interface user experience business intelligence rlang information technology Florida Georgia Idaho Texas Looking for Looker Developer--Irving, TX/ Temple Terrace, FL/ Alpharetta, GA(Hybrid Model) [email protected] |
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| 11:50 PM 07-Jan-25 |