Business Analyst Location: RTP preferred else anywhere usa or Canada. at Remote, Remote, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2060351&uid= From: Sagar Kale, Digital Dhara [email protected] Reply to: [email protected] Role: Business Analyst Location: RTP preferred else anywhere usa or Canada. Contract Skills: (EA True Forward, CCW & CCW_R) Here is the detailed JD - Knowledge of Ciscos Enterprise Agreement (EA) True Forward processes, policies, and procedures. Hands-on experience with applications such as EAMP, EA workspace, CCW & CCW_R, and a basic understanding of downstream and upstream impacts. Analyze the service install base coverage of customers, understand how True forward charges are incurred, and provide resolutions for disputes. Accurate True forward order creation and should assist with holds management and fulfillment/closure. Log incidents with IT for Services EA technical issues and track them for long-term fixes. Work-level instructions with detailed instructions and process flows should be created whenever there is a change in process or policies. Conduct business analysis of current system capabilities and challenges, document manual steps, work with RPMs and IT to enable the enhancements/automations. Ability to collaborate with cross-functional teams such as Partners, IT & RPMs, etc., explain the problem statement, and work towards resolutions. Thanks & Regards, Sagar Kale sagar.k @digitaldhara.com 609-759-8053 EXT 110 www.digitaldhara.com Keywords: information technology Business Analyst Location: RTP preferred else anywhere usa or Canada. [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2060351&uid= |
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06:37 PM 08-Jan-25 |