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service now admin :: local tonc with dl at Remote, Remote, USA
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shweta,

zealhire

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new job has been assinged to you. Please find the details below.

 Job Code |

JPC - 2852 |

 Job Title |

ServiceNow Administrator |

Rate |

N/A |

Location |

N/A, North Carolina |

Job Description |

The state of North Carolina in Raleigh is seeking a mid level Service Now Administrator for a long term -hybrid role. This role will be mostly remote BUT candidates must pickup and drop off equipment in Raleigh, North Carolina and there will be occasional onsite meetings randomly so we would prefer local candidates. we do expect this role to close tomorrow morning.  Please see the job description below and if you have any questions, please email me.

Need a Local Candidate with Local Dl nearby the client side

Visa: USC/GC/GC-EAD Only with Geniuen

***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day a town expense.

***There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh.

The ideal candidate will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies a definite plus. The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including, but not limited to, standard configuration, user administration, security, workflow, date management, and integrations. This role will manage the ServiceNow release cycle three times per year and is dedicated to working directly with ServiceNow application.

Responsibilities
Personalize and create forms and fields
Create new applications, modules, and tables
Activate a plug-in
Build reports, gauges, and homepages
Set up Service Level Agreements (SLAs) and monitor SLA workflows
Create and track Service Catalog requests, and items with variables
Create, monitor, modify, and publish Service Catalog workflows with approvals
Follow the notification process back to the Business Rule
Import data into the instance
Create and use update sets to facilitate moving customizations between your instances
Search, populate, and customize the Knowledge Base
Create an Access Control Rule (ACL)
Create global controls for attachments and cookies
Custom scripting
Build third party software integrations
Answering "how to" technical and application configuration questions
Aiding in translating business requirements into technical requirements
Facilitating roll out of new applications and modules
Manage the ServiceNow system upgrades that occur three times per year
Assisting in troubleshooting patch / release management issues

The ideal candidate is a college graduate with Computer Science or similar technical degree (or is working towards such a degree) and would have a minimum of 1-2 years of experience with:

Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Web applications, networks, protocols and email (SMTP, POP3)
Basic understanding of ITIL v3 methodologies
Understanding of enterprise IT architecture
Working knowledge of relational databases
Experience with database manipulation via a programming language

Experience in these areas is a plus:

LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0.
Web Services integrations. |

Keywords: information technology green card
service now admin :: local tonc with dl
[email protected]
[email protected]
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08:16 PM 09-Jan-25


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