| Job Role : Cisco ICM (Intelligent Contact Management) Developer and Design at Cisco, Illinois, USA |
| Email: [email protected] |
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Hello Associate, Hope you are doing well We have the below requirement open. Please send me your genuine candidate on my email ID [email protected] Job Role : Cisco ICM (Intelligent Contact Management) Developer and Design Location : Remote Duration: Long Term Job Description: Development resource with ability to plan, develop, test and implement Cisco ACD/IVR (UCCE) solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Support one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business. Project team member for projects large in scope and high complexity; may be enterprise wide. Bachelors degree in related field preferred. Five (5) years of relevant system solution development, testing and implementation work experience required. Top 3 Required Skills/Experience Cisco UCCE (ICM) Cisco Finesse Advanced SQL Required Skills/Experience The rest of the required skills/experience. Include: eGain Analytics Preferred Skills/Experience Optional but preferred skills/experience. Include: eGain Analytics CRM Integrations Cyara Testing Tool Verint Workforce Optimization Suite Education/Certifications Include: Cisco Unified Contact Centre Enterprise Advanced SQL -- Keywords: information technology Idaho Job Role : Cisco ICM (Intelligent Contact Management) Developer and Design [email protected] |
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| 11:12 PM 09-Jan-25 |