| Contract :: Intune Administrator L2 Support :: Remote at Remote, Remote, USA |
| Email: kushwaha@kksoftwareassociates.com |
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From: Amit Kushwaha, KKSA kushwaha@kksoftwareassociates.com Reply to: kushwaha@kksoftwareassociates.com Job Description Role: Intune Administrator L2 Support Location: Remote-100% Contract Job Summary This is a temporary engagement, responsible for the migration of Ivanti to Intune which is currently underway and planning to finish by 3/31. The position is primarily responsible for supporting the user community through the implementation, maintenance and upkeep of the servers/services/applications they use. The System Engineer reports to the IT Manager and works closely with IT staff, management and end users. The successful person brings a can do attitude and positive energy every day and is prepared to communicate with all levels of employees. Job Responsibilities: Manage users in Intune, Azure and Office 365/Microsoft Online environment Data Mapping, API, and Migration related tasks related to Ivanti to Intune Migration Maintain Hybrid Microsoft Exchange and Teams environments Work with other individuals on the Wintel team to share knowledge and workload Handle Tier 3 and escalated help desk tickets remotely or by phone Manage and own assigned technical projects from kick-off through closure Ownership of assigned tasks and requests to ensure timely resolution Create machine/server accounts and place them appropriately in AD Apply updates and agents to the server environment as needed to remediate vulnerabilities or keep systems current Create GPOs to push software or permissions to sites Work with remote technicians and delegated admins to ensure business continuity Manage and monitor server health and remediate issues before they become problems Keep documentation of policy and procedures current, as well as build the library as new practices are used Work with purchased application users and vendors for support and problem resolution Other duties may be added and/or assigned as needed Requirements: Bachelors degree in Computer Science or Information Systems preferred 7+ years in an IT support and troubleshooting Strong Active Directory understanding and ability to apply this knowledge in a multi-domain and multi-forest environment A thorough understanding of Microsoft Server versions, Windows versions, including ability to build and deploy and ability to learn new versions as released Microsoft Office application support, including Exchange and Skype for Business/Teams Network experience including WINS, DNS, DHCP and TCP/IP Excellent troubleshooting and documentation skills Excellent written and verbal communications skills Self-directed with the ability to work independently and with a team Best Regards, Amit Kushwaha KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: +1 (469) 343-1783 | Fax: (614) 413-3428 Email: kushwaha@kksoftwareassociates.com Web: www.kksoftwareassociates.com Keywords: active directory information technology Ohio Texas Contract :: Intune Administrator L2 Support :: Remote kushwaha@kksoftwareassociates.com |
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| 06:23 AM 14-Jan-25 |