| Senior Endpoint Support Administrator Raleigh, NC, USA -Hybrid at Raleigh, North Carolina, USA |
| Email: [email protected] |
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Senior Endpoint Support Administrator Raleigh, NC, USA -Hybrid 01/20/2025 06/30/2025 Job Description The Senior Endpoint Support Administrator plays a pivotal role within the DIT Enterprise Endpoint Management Operations team, ensuring secure and efficient endpoint and server operations across the organization. This position provides Tier 3 system administration support, specializing in endpoint security, software deployment, and infrastructure configuration management. Responsibilities include managing tools such as MECM/SCCM, Intune, Antivirus platforms, Tanium, and AGPM, along with documentation of processes and procedures. Key Responsibilities: Endpoint Security & Management : Administer enterprise endpoint security tools, including configuration, inventory, software distribution, and patch management. Infrastructure Management : Oversee system configurations and provide advanced troubleshooting for LAN/WAN connectivity issues. Software & OS Expertise : Provide support for Windows 10/11, Windows Server 2016, Microsoft 365, and Active Directory environments. Project Leadership : Lead endpoint-related projects, manage timelines and resources, and ensure successful implementation. Documentation : Develop and maintain detailed technical documentation for processes and support procedures. Core Skills & Competencies: Expertise in MECM/SCCM (software deployment, Power scripting, and patching at an enterprise scale). Proficiency with Microsoft Intune, M365, and related applications (Office, Visio, Project, SharePoint). Advanced knowledge of endpoint security tools such as CrowdStrike, BitLocker, and Defender. Familiarity with Ivanti Admin for non-Microsoft application patch management. Strong problem-solving skills and the ability to manage large-scale deployments across distributed systems. Preferred Qualifications: Minimum of 2 years of experience managing MECM/SCCM in an enterprise environment. Working knowledge of Azure, Intune (MDM/MAM), and Apple/WIN10 device management. Demonstrated ability to lead cross-functional teams and manage external contractors effectively. This position offers an opportunity to contribute to the state's IT infrastructure, ensuring secure and streamlined endpoint operations for diverse user groups across the region. -- Best Regards Krishna -- Keywords: information technology North Carolina Senior Endpoint Support Administrator Raleigh, NC, USA -Hybrid [email protected] |
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| 10:01 PM 14-Jan-25 |