:Help Desk II::Madision,WI at Remote, Remote, USA |
Email: arout@vyzeinc.com |
From: Abhiram Rout, Vyze arout@vyzeinc.com Reply to: arout@vyzeinc.com Need::Help Desk II Location: Must be Wisconsin resident to apply no relocation allowed. Only candidates currently living in Wisconsin will be considered. Evidence in the form of a drivers license or other government ID will be required. Summary: Help desk capabilities with 2-5 years of experience in HelpDesk environment. Candidate relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Well-versed with software deployments, installations and in a variety of the HelpDesk concepts, practices, and procedures. Provides a limited degree of work guidance and leadership to other personnel. A wide degree of creativity and latitude is expected. Excellent customer service skills required. Top Skills & Years of Experience Windows 11 support (2-3 years) Microsoft 365 support (2-3 years) Apple and Android mobile phone support (2-3 years) Proven ability to deliver customer support InTune Nice to Have: Cherwell Ticketing Scripting and automation Microsoft Teams Microsoft End Point Configuration Manager Interview Process: Microsoft Teams interview. Video and Audio on. Duration of the Contract: Through 6-30-25 with possible extensions. Onsite or Remote Onsite or remote: Must be a CURRENT WI resident. NO RELOCATION ALLOWED. Hybrid work model, candidates will be required to be onsite at least 50% of the time, rotating bi-weekly. Additional details: Onboarding will be on-site first 2-3 weeks. Candidates must be willing to work one week on site and one week remote, rotating. Thanks & Regards .. ABHIRAM ROUT Technical Recruiter | VYZE INC (An E- VERIFIED COMPANY) | 25179 Methley Plum Place, Aldie, VA 20105 Keywords: business intelligence Idaho Virginia Wisconsin :Help Desk II::Madision,WI arout@vyzeinc.com |
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05:16 AM 17-Jan-25 |