Urgent Hiring for ATS (Advisor Tech Squad) specialist at Rockville, Maryland, USA |
Email: asraf.twsol@gmail.com |
https://shorturl.at/zCvmO https://jobs.nvoids.com/job_details.jsp?id=2090334&uid= Position: ATS (Advisor Tech Squad) specialist Location: Rockville, MD (Onsite) Must Have: CEM - Customer Service Job Description: Advisor Tech Squad (ATS) specialist serves as a tecnical advisor and problem-solver, addressing complex IT Challenges and ensuring seamless technical support for users. This role requires a strong commitment to deliverig exceptional customer service, providing end-to-end resolution of technical issues, and contributing to continuous improvement initiatives. Key Responsibilites - Technical Support & Troubleshooting - Incident Management- Customer Enagement- Knowledge Sharing- Process Improvement- Collaboration Education : Bachelors degree in computer science Experience : 3-5 Yrs of experience in IT support, systems administration Skills : - Strong problem-solving and analystical skills- Excellent communication and interpersonal abilities.- Proficiency in troubleshooting hardware, software, and network issues.- Familiarity with ITIL process or equivalent frameworks- Preferred certification ITIL -- Keywords: information technology Maryland Urgent Hiring for ATS (Advisor Tech Squad) specialist asraf.twsol@gmail.com https://shorturl.at/zCvmO https://jobs.nvoids.com/job_details.jsp?id=2090334&uid= |
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08:26 PM 17-Jan-25 |