Home

BY WMS Support Engineer || Remote at Remote, Remote, USA
Email: [email protected]
ICONIC Infosys Inc  is an IT Development
& IT Staffing firm with more than a decade of experience in providing IT
Staffing Solutions & Services. Our expertise is in sourcing and deploying
highly skilled IT Specialists into mainstream and niche technologies to meet

Role:
  BY WMS Support Engineer

Location Remote

Duration:
Long term

Roles
and Responsibilities:

Provide guidance and collaboration with other L1-L2-L3 WMS support team members.

Interact with DC Operations to provide technical assistance, resolution
guidance, and feedback on the functional use of the WMS application.

Collaborate and communicate with other cross functional IT teams for support
issues or system upgrades.

Provide expertise in the initial triage of issues to determine the best course
of action and escalation if required.

Perform root cause analysis to evaluate and identify application bugs, process
gaps, or areas for continual improvement.

Provide clear evidence and issue resolution on support tickets to be able to
classify/group incident trends and tracking.

Create or add to knowledge articles to build a library of support instructions
and best practices for resolutions.

Partner with the WMS Build/Development team to understand new or enhanced
features and provide hypercare support as required.

Flexible work hours to work a Second Shift 3 pm 11:00 pm EST.

Experience:

Strong functional expertise in Supply Chain process: Logistics &
distribution experience required. Preferably in the Health Care Sector.

Strong technical background in Blue Yonder WMS with an understanding of system
processes and data structures.

Must be highly proficient in evaluating WMS Trace files for troubleshooting.

2 + years previous experience (preferred) in Blue Yonder WMS development for
MOCA commands, Integrator, Reports, and Labels.

Must have experience with functional configuration, policy management, job
maintenance, and interface event management.

2+ years in previous production support experience.

Must have experience in Linux OS and command line operations and Oracle
Databases/SQL.

Experience with Incident ticket management, Change Management processes, and
Jira tools.

Associate or higher degree in Computer Science, Data Science, or Engineering
Science.

Attention to detail and highly organized is a must.

Experience with WES/WCS automation integration.

Please provide the below details for submission along with Visa
copy & Photo ID copy, I94/Passport#

Candidate Details

Candidate Full Name 
(As per SSN)

Current location (City
and State)

Open for relocation to
work location (Yes/No)

Contact/Phone #

E-mail Address

Visa Type Visa Validity
(Month & Year) /Work Authorization  

Date of Birth (Month
& Year Only)

Passport Number

Bachelors details (University
/College & Passing year)

Masters details (University/College
& Passing year)

Total IT experience
(Years)

Onsite [USA/Canada]
Experience (Years)

LinkedIn Profile

--

Thanks & Regards,
Naren
Email:[email protected]

--

To post to this group, send email to [email protected].

Keywords: information technology Idaho
BY WMS Support Engineer || Remote
[email protected]
[email protected]
View All
09:24 PM 17-Jan-25


To remove this job post send "job_kill 2090873" as subject from [email protected] to [email protected]. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.


Your reply to [email protected] -
To       

Subject   
Message -

Your email id:

Captcha Image:
Captcha Code:


Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at [email protected]


Time Taken: 0

Location: ,