AWS Devops Engineer with Contact Centre in Delaware, New Jersey, Texas at Centre, Alabama, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2091241&uid= From: Vasudev Srivastava, VBeyond Corp. [email protected] Reply to: [email protected] Hello , Greetings! This is Vasudev Srivastava from VBeyond Corp. We are a global recruitment company with specialization in hiring IT professionals. One of our clients is looking for AWS Devops Engineer with Contact Centre in Delaware / New Jersey / Texas Note Candidate should have experience in AWS Connect and Contact Centre Job description: Design, develop, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows, queues, agents, and integrations. Develop and implement custom integrations with CRM systems (Salesforce, ServiceNow etc.,), ERP Systems, Alert & Monitoring systems and other business applications. Optimize contact center performance by analyzing call flow data, identifying bottlenecks, and implementing improvements to reduce call handling times and improve customer satisfaction. Configure and manage Amazon Connect features, including voice and chat capabilities, speech recognition, text-to-speech, and outbound dialing. Stay abreast of the latest advancements in contact center technology and Amazon Connect features. Provide technical support, troubleshoot, and resolve technical issues related to Amazon Connect and its integrations. I would appreciate if you could reach out on my below mentioned contact coordinates, should the position be of interest to you. Have a great day ahead! Best regards, Vasudev Srivastava Executive Recruiter (IT) VBeyond Corporation | [email protected] 390 Amwell Road, Suite #107, Hillsborough, NJ 0884 Keywords: information technology New Jersey AWS Devops Engineer with Contact Centre in Delaware, New Jersey, Texas [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2091241&uid= |
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10:08 PM 17-Jan-25 |