| ServiceNow ITSM developer at Remote, Remote, USA |
| Email: [email protected] |
|
From: shivani sharma, adventatech [email protected] Reply to: [email protected] Job Description - ServiceNow ITSM developer Remote Any Visa Skype JD Need CIS-ITSM certification and 3 professional references JD Develop ServiceNow ITSM technical implementation and migration plan Install, configure and customize the ServiceNow ITSM platform (business rules, UI policies, workflow, playbook, tableetc) to align with requirements Migrate configurations, user access, service requests, incident, workorder, change requests from an existing system to ServiceNow ITSM Configure integrations between ServiceNow and other systems to enable seamless communication and data exchange using APIs and data load Create reports for ITSM data in ServiceNow and Microsoft PowerBI Review current LAUSD ServiceNow CSM setup and assist with troubleshooting issues Analyzes system performance and adjusts various tuning parameters or code for best performance Performs unit test, UAT, stress test scenarios with technical staff Implement on-going enhancements requests Qualifications/Skills: Extensive knowledge of JavaScript Familiarity with UI, SQL, HTML and CSS Knowledge of XML and structural programming concepts Knowledge of ITIL processes Experience in developing ServiceNow report Experience in ServiceNow Playbook development Experience in inbound and outbound data exchange development between ServiceNow and other systems via API (REST and SOAP) Familiar with Remedy ITSM, Microsoft PowerBI, ServiceNow CSM, ServiceNow NowAssist is preferable Keywords: user interface ServiceNow ITSM developer [email protected] |
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| 07:40 PM 21-Jan-25 |