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Looking for Desktop Support IV//20%-40% Remote//H4,GC EAD,GC and USC at Remote, Remote, USA
Email: [email protected]
Hello 

I am Vikas from Okaya INC; we have an opening for Desktop Support IV -20%-40% Remote
Below are the requirement details, please go through it,  revert back to me with your updated resume your earliest reply is highly appreciated.                  

Title: Desktop Support IV

Location: 20-40% REMOTE. The work will be mostly onsite, with a potential hybrid model (up to two days remote per week). Relocations are allowed but need to be in WI within the first 30 days of contract start (and remain for the duration).

Duration: 6+Month

Vias:H4,GC EAD,GC and USC

Feel free to share with me candidates if they meet the following criteria:

If they are currently in Wisconsin, are within commute distance of 26th Street & Wisconsin Ave in Milwaukee, and have a working history in the state:

Desktop Support

Remote Desktop Support Tools

Active Directory

MS Office

MECM/SCCM (for patch management, software deployment, and inventory management)

Mac OS X

Windows 10

Windows 11

Open to being onsite up to 80% of the time (worst case) in the Milwaukee location

Open to on-call/standby by rotations

VMWare Horizon

Omnissa Horizon

Microsoft VPC

DETAILS:

This Desktop Support position provides expert-level technical assistance in supporting and preparing desktop-supported applications and hardware. This position requires extensive knowledge and experience with desktop technology, including, but not limited to,
Windows desktop operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner), and wireless devices such as Android phones, iPhones, and/or iPads.

This position receives escalated-level support issues from an internal Service Desk. The candidate shall have expert-level experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures related to Desktop Support. 

The Desktop Support person relies on extensive experience and judgment to plan and accomplish goals. The candidate will independently perform desktop-related tasks and act as a desktop expert to resolve end-user issues daily. The candidate may also lead and
direct the work of others. A wide degree of creativity, self-direction, and prioritization is expected.

This position requires on-call/stand-by hours, which could require the candidate to work more than 40 hours per week.  This position is headquartered at the DCF Milwaukee office located at 26th St & Wisconsin Ave.

REQUIRED SKILLS:

Independently perform a variety of desktop support-related tasks.

Proficiency with desktop concepts, practices, and procedures.

Advanced knowledge of desktop technology.

NICE TO HAVE SKILLS:

Familiarity with remote desktop management tools.

Experience in technical writing and documentation.

Analytical and problem-solving skills.

Advanced customer service abilities.

Proficiency with Active Directory, MS Office, and Microsoft MECM/SCCM.

Understanding application installation and troubleshooting, including Mac OS X and Windows 10/11.

Knowledge of VMware Horizon Client and mobile device management tools.

Thanks, and Regards . . . .  

Vikas Kumar   

Senior Executive - Recruitment, Okaya Inc 

4949 Expy Dr N, Suite 101, Ronkonkoma, NY 11779  

Landline: +1-631-267-4883 Extn. 209, Direct no: 281-215-5745

Email [
[email protected] ] ||

www.okayainc.com  

GTalk-
[email protected] 

Keywords: access management information technology golang green card microsoft New York Wisconsin
Looking for Desktop Support IV//20%-40% Remote//H4,GC EAD,GC and USC
[email protected]
[email protected]
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11:41 PM 21-Jan-25


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