| Clinical Analyst || Remote at Remote, Remote, USA |
| Email: [email protected] |
|
Greeting from Iconic Infosys!! Iconic Infosys is an IT Development & IT Staffing firm with more than a decade of experience in providing IT Staffing Solutions & Services. Our expertise is in sourcing and deploying highly skilled IT Specialist into mainstream and niche technologies to meet clients Temporary, Permanent & SOW project needs. Role : Clinical Analyst Location: Remote Duration: Long term Job Summary : The Clinical Analyst will provide primary support for the patient portal across four hospitals. This role involves assisting patients, particularly those who are elderly or not computer-savvy, with accessing and navigating the patient portal. The technician will also support other clinical informatics tasks as needed. Key Responsibilities: Provide help desk support for the patient portal, assisting patients with portal registration, password resets, proxy set up, and portal navigation. Collaborate with ministry health information management (medical records) on patient portal access needs as needed. Offer excellent customer service, ensuring patient satisfaction and confidentiality. Support clinical informatics tasks, including provider training and technology builds. Assist with other provisioning tasks and static activities as required. Maintain HIPAA compliance and ensure patient data confidentiality. Potentially train on Meditech systems and other relevant technologies. Qualifications: Associate's degree in a computer-related field or equivalent training required. 3-4 years of experience in a help desk or customer service role, preferably in a healthcare setting. Strong customer service skills, with the ability to assist elderly patients and those with limited computer skills. Exposure to clinical informatics or healthcare IT is a plus. Bilingual in Spanish is a plus. Preferred Skills: Familiarity with patient portals such as MyChart or MyRecord. Basic understanding of clinical informatics and healthcare IT systems. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Please provide the below details for submission along with Visa copy & Photo ID copy, I94/Passport# Candidate Details Candidate Full Name (As per SSN) Current location (City and State) Open for relocation to work location (Yes/No) Contact/Phone # Address Visa Type Visa Validity (Month & Year) /Work Authorization Date of Birth (Month & Year Only) Passport Number SSN( Last 4 Digits) Bachelors details (University /College & Passing year) Masters details (University/College & Passing year) Total IT experience (Years) Onsite [USA/Canada] Experience (Years) Profile Reason for Job Change Availability to join post selection Interview availability (Preferred time slots for next 3 days) -- Thanks & Regards, Naren Email:[email protected] -- To post to this group, send email to [email protected]. Keywords: information technology Idaho Clinical Analyst || Remote [email protected] |
| [email protected] View All |
| 12:57 AM 22-Jan-25 |