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Oracle Cloud Specialist for Chicago, IL - Onsite at Chicago, Illinois, USA
Email: [email protected]
From:

Kiran Nagani,

GAC Solutions

[email protected]

Reply to:   [email protected]

Hello,

Hope you are doing well,

This is Kiran from GAC Solutions . I have an excellent job opportunity with one of our premier clients. Since it is an urgent requirement your prompt response is appreciated.

The following is a brief job description for your reference.

Role: Oracle Cloud Specialist

Location: Chicago, IL Onsite

Duration: 6+ months

Job descrption:

15 + years of experience primarily with Oracle cloud, Oracle Apps R12 on Project Management and delivery with exposure to finance modules

Should have managed 2 projects of Oracle cloud.

Experience managing Oracle cloud and Apps R12 Support, Infrastructure engagements in multiservice line environment

Single Point of Contact (SPOC) for all provided Apps Support services and all client communications and reviews.

Responsible for effective delivery of all support services within agreed SLA and meeting all client expectations.

Responsible for seamless coordination between onshore and offshore delivery teams.

Should work & monitor team in EMEA and US time zone.

Responsible for adherence to all CG and client processes and introducing best practices to the engagement

Effective governance with routine review meetings with support teams and Customer

Effective SLA management, communication, escalation and risk Management

Capacity/Service Transition planning for upcoming support services

Working with client management on account management and potential business growth

Initiating/monitoring continual service improvements with Support Analysts and SMEs

Risk & Issues review and mitigation planning along with Team Manager, SMEs and Support Analysts

Thanks,

Kiran

Senior Recruiter

E: 

[email protected]

www.gacsol.com

Experts in Digitalization and Engineering - Enterprise 4.0

Keywords: information technology Illinois
Oracle Cloud Specialist for Chicago, IL - Onsite
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09:18 PM 22-Jan-25


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