| Need of ServiceNow Specialist Order Management for Telecommunications (OMT) at Denver, CO at Denver, Colorado, USA |
| Email: lokesh.a@siriinfo.com |
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From: Lokesh, Siri Info Solutions Inc lokesh.a@siriinfo.com Reply to: lokesh.a@siriinfo.com Hello , My Name is Lokesh . I am reaching out to you today because we have your resume in our database and wanted to check if you are currently available in the market actively looking for an opportunity. Please see the below mentioned requirement and I believe you would be a good match for the role. I would appreciate if you could respond with your updated resume along with the good time to speak so we can move forward with the process. Title: ServiceNow Specialist Order Management for Telecommunications Location: Denver, CO Day 1 Onsite, 5 Days Work from Office. Duration: Long Term Contract Must Have: 2+ Years of experience in Order Management for Telecommunications 5+ Years of experience in Service Now Previous Telecom client experience. Key Responsibilities: 1. ServiceNow Configuration and Development: o Customize and configure the OMT module to meet telecommunications business requirements. o Develop workflows, data models, and order management integrations. o Build telecom-specific catalog items and service offerings. 2. Telecommunications Order Management: o Enable seamless order capture, validation, and fulfillment processes. o Design and implement solutions for order orchestration and lifecycle management. o Ensure accurate data synchronization with upstream and downstream systems. 3. Integration and System Management: o Integrate ServiceNow with telecom-specific systems such as OSS/BSS platforms. o Manage APIs, web services, and other data exchange protocols. 4. Performance and Troubleshooting: o Monitor order management workflows to ensure optimal performance. o Identify and resolve bottlenecks in order processing and fulfillment. 5. Process Optimization: o Collaborate with stakeholders to identify opportunities for process improvements. o Implement best practices in order management and service delivery. 6. Compliance and Reporting: o Ensure adherence to telecommunications regulatory standards. o Generate detailed reports on order status, SLAs, and operational metrics. ________________________________________ Qualifications: 1. Technical Expertise: o In-depth knowledge of ServiceNow s Order Management for Telecommunications module. o Experience with telecom systems such as CRM, OSS, and BSS platforms. o Strong skills in JavaScript, ServiceNow APIs, and data integration frameworks. 2. Industry Knowledge: o Understanding of telecommunications order-to-cash and service delivery processes. o Familiarity with TM Forum standards (e.g., SID, eTOM). 3. Soft Skills: o Strong communication skills to work with technical and non-technical stakeholders. o Analytical mindset to solve complex telecom-specific challenges. 4. Certifications (Preferred): o ServiceNow Certified Implementation Specialist Telecommunications. o ITIL v4 Foundation Certification. ________________________________________ Preferred Qualifications: Experience in implementing automation for order orchestration and fulfillment. Proficiency in handling large-scale telecom data models and workflows. Familiarity with telecom billing and subscription management systems. BEST REGARDS LOKESH Technical Recruiter Siri InfoSolutions Inc., MWBE Certified E-Mail lokesh.a@siriinfo.com Linkedin : https://www.linkedin.com/in/lokesh-annem-6aaa40347/ Keywords: access management Colorado Need of ServiceNow Specialist Order Management for Telecommunications (OMT) at Denver, CO lokesh.a@siriinfo.com |
| lokesh.a@siriinfo.com View All |
| 07:36 AM 23-Jan-25 |