| Required||ServiceNow Business Analyst||Walnut Creek, CA (Hybrid)|| & Only at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2112762&uid= From: Shivani, kpg99 [email protected] Reply to: [email protected] Hi , Hope you are doing well. My name is Shiv an i Saini and I'm an IT recruiter at KPG99. Kindly go through the below JD and let me know your interest. Also share with me your updated resume with contact details. Position : Service Now Business Analyst Location : Walnut Creek, CA Onsite Tuesday and Wednesday (Hybrid) Duration : 4+ Months Contract/CTH JOB DESCRIPTION Responsible for formulating systems scope and objectives relative to business needs and industry best practices, and for improving and providing support for our ServiceNow platform. Will play a key role in the execution of our ServiceNow roadmap. Essential Duties Analysis & Design: Requirements gathering, process improvement, impact assessments, design suctioning, story writing, grooming, level of effort estimation Translate business requirements into technical specifications and vice-versa Guide critical systems development to meet business needs Design scalable solutions with a clear understanding of dependencies, connections and risks Influence solution design and approach to minimize customizations and technical debt Stay abreast of ServiceNow latest features and best practices Quality Assurance: Peer reviews, functional testing, user acceptance testing (UAT) Production Support: Incidents, service requests, CDMB support, system administration activities, proactive identification of system deficiencies and recommendations Project management: Sprint planning, technical projects, releases Manage concurrent projects, activities and tasks under time constraints Coordinate cross-functional teams towards task completion. Documentation: System documentation, process and standards, knowledge articles Develop and maintain knowledge, technical and process documentation, as needed Other activities as assigned: Collaborate and communicate actively with the team, sharing knowledge and best practices Collaborate with other teams to clarify requirements and troubleshoot/resolve reported problems Collaborate with and oversee third party vendors on projects, as needed Perform duties with limited supervision Knowledge and Skills Advanced analytical skills Strong oral and written communication skills ServiceNow Advanced System Administration Strong working knowledge of ServiceNow Now Platform core capabilities such as CMDB, Workflows, Reporting, Service Catalog, Service Portal, etc. Working knowledge of ServiceNow applications such as ITSM, ITOM, ITBM and/or SecOps. Working knowledge of ServiceNow Automated Testing Framework (ATF) ServiceNow Configuration Management (CMDB) experience preferred ServiceNow Discovery and Service Mapping experience preferred Experience with database design schemas and data modeling Working knowledge of Agile-based methodologies (such as Scrum) Project management experience Education and Experience Bachelor's degree or a combination of experience and education 5+ years applied technical experience or a combination of equivalent education and experience 3+ years of ServiceNow business analysis and administration experience ServiceNow System Administration Certification strongly preferred ServiceNow Application Developer Certification a plus ITIL Foundations Certification a plus Technical consulting experience a plus Keys to this role: Must have advanced ServiceNow Skills hands on ServiceNow Administration Experience. Strong Communication Skills Commitment to extensive Documentation Extremely Proactive must be able to work independently with like supervision. Thanks & Regards Shivani Saini|Technical Recruiter [email protected] Direct--609-662-6116 KPG99,INC 3240 E STATE ST EXT Hamilton, NJ 08619 www.kpgtech.com Linkedin ID https://www.linkedin.com/in/shivani-saini-1397311a2/ Keywords: information technology golang California Idaho New Jersey Required||ServiceNow Business Analyst||Walnut Creek, CA (Hybrid)|| & Only [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2112762&uid= |
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| 01:10 AM 25-Jan-25 |