Business Change Manager at San Jose, California, USA |
Email: [email protected] |
From: Pradeep, Scalable Systems [email protected] Reply to: [email protected] Hi, Greetings of the day I wanted to connect with you about an exciting role that aligns with your expertise and could be a fantastic start to your new year. Please find the job details below: Job Title: Business Change Manager Location: San Jose, CA (Work from Office) Duration: Long Term Contract Roles & Responsibilities: Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to ensure organizational change for programs is planned and executed optimally Engage with business & IT team members to ensure cross-team & multi-functional collaboration and alignment Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption Deliver on all areas of change including end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, and reinforcement (additional details below) Drive continuous improvement, incorporating feedback and lessons learned into updated Change and Program Management processes and tools Partner with another BCM resource, the Field readiness and Enablement team, and the broader BCM team to execute the following for the Net Dollar Retention Program: 1. Review and update all Change Agent Network materials o Network communications o Meeting Content and Material o Meeting facilitation and report outs o Develop and execute plan for ongoing engagement 2. Review and update all training materials created to date: o Sales Enablement o Sales forecasting o SLM o Dictionary / Glossary 3. Support creation of new training materials: o Adjustment tool o Partner Program o Native CRM reporting changes 4. Author and coordinate for review all communication to stakeholders regarding N$R program phases: o Data Clean-up o Dual reporting o GTM Planning kickoff o Release (Sales Comp Summit) o Post release support 5. Manage, updates, and maintain Personas of impacted users o Continual partnership with SMEs and Impacted End-Users o Update and maintain previously developed change content o Capture, validate, document change impacts by Persona o Identify and communicate risks, issues, and gaps 6. Revised training and communication plan: o Consideration of GTM planning kick-off o Alignment with finance change efforts, enablement, and end-user support desks 7. Facilitate training of a basic understanding to: o SOMs o Sales Managers o Forecasting o RRPO team o Partner Managers o Finance (support only) o Romania team (support only) 8. Develop and report on adoption metrics 9. Support hyper care activities - Post release support (office hours, communication, training materials revision...) Thanks & Regards, Pradeep Sharma Email: [email protected] "Scalable Systems is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status." Keywords: rlang information technology California Business Change Manager [email protected] |
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06:48 PM 28-Jan-25 |