| Resident Support Engineer at Remote, Remote, USA |
| Email: [email protected] |
|
From: Prabhat, VYZEINC [email protected] Reply to: [email protected] Job Description -Resident Support Engineer remote (willing to travel to DC when needed) Phone/Skype Active Top Secret Clearance required Overview: We have an outstanding career opportunity for a successful Resident Support Engineer (RSE). This position involves providing on-site technical support to the Commvault customer base. The technical support will be for the entire suite of Commvault applications including Simpana. What you'll do Review daily backup reports to remedy failures and increase job success rates Collect, analyze, and document information about the current CommVault environment. Review customer policies and procedures to ensure that they are in line with CommVault's standard methodologies Fix and optimize backup/restore throughput issues Develop solutions to fix complex data movement challenges, such as backups over WAN Own trouble tickets and work them to resolution Who you are 2+ years of Backup Administration experience, preferably with CommVault Simpana (CommVault certifications a plus) Practical experience in concepts such as data and information life cycle management, disaster recovery, and software performance tuning Exposure to hardware devices such as Storage Arrays, Storage Area Networks, Servers, and NAS devices Ability to logically solve IT issues with confidence Ability to take detailed notes, work independently and efficiently, and to communicate optimally Ability to convey highly technical information in business terms to upper-management Advanced administration and fixing Windows server environments (Microsoft or other professional certifications a plus) Experience with virtualization on Hyper-V, VMWare and/or Citrix Xen Server in complex, distributed or clustered environments Previous experience/exposure with other backup software and concepts from Symantec, EMC, IBM, CA, Client, etc. CompTIA Security+ certification a plus Active government Top Secret security clearance required Keywords: information technology California Resident Support Engineer [email protected] |
| [email protected] View All |
| 10:00 PM 28-Jan-25 |