| Need Telecom Exp || Applications Support Engineer || Sandy Springs, GA HYBRID at Sandy, Utah, USA |
| Email: [email protected] |
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From: Sumit Kumar Munda, Vyze [email protected] Reply to: [email protected] Job Description - Applications Support Engineer Sandy Springs, GA - Must have local Must have LinkedIn with photo This position is critical for managing, supporting, and improving a portfolio of enterprise applications to ensure operational excellence. The ideal candidate will possess advanced technical expertise, a problem-solving mindset, and strong leadership qualities to drive strategic initiatives, mentor team members, and manage high-priority incidents. Key Responsibilities: Application Management: Oversee enterprise applications, proactively identifying potential issues and implementing solutions to minimize disruptions. Perform regular maintenance, including patching, upgrades, and monitoring application environments. Operational Support: Diagnose and resolve complex break-fix issues, ensuring minimal downtime and maintaining application health. Act as a lead responder for Priority 1 incidents, driving resolution and communication with stakeholders. Leverage tools like New Relic to monitor application performance and generate actionable insights. Project Leadership: Own, drive, and provide status updates for strategic projects across the portfolio. Collaborate with cross-functional teams to ensure successful transitions from project delivery to operations. Development & Innovation: Assist teams in designing and delivering innovative application features and solutions. Contribute to automating operational tasks Team Leadership: Provide mentorship and guidance to team members, fostering a culture of collaboration and excellence. Demonstrate strong communication and interpersonal skills to effectively engage with peers, leaders, and stakeholders. Requirements Minimum Qualifications: 8+ years of experience in enterprise applications engineering or a related role. Advanced proficiency in Power Platform, WordPress, and server/systems administration (Windows and Linux). Proven experience handling Priority 1 incidents and operational break-fix issues. Strong understanding of monitoring tools like New Relic. Ability to prioritize tasks effectively in a dynamic and fast-paced environment. Exceptional problem-solving, communication, and collaboration skills. Leadership experience with a demonstrated ability to mentor and guide teams. Preferred qualifications: Experience with Azure and/or AWS cloud platforms. Familiarity with SharePoint site design and user permission management. Knowledge of APIs for process automation. Salesforce and packaged business capabilities (PBCs) expertise. Previous experience leading strategic initiatives or projects. Keywords: Georgia Need Telecom Exp || Applications Support Engineer || Sandy Springs, GA HYBRID [email protected] |
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| 11:19 AM 30-Jan-25 |